Academic probation or alert notifications

Purpose

1.1. Automatedly deliver timely academic probation or alert notifications to students, advisors, and support staff based on configurable academic performance thresholds.
1.2. Automates identifying at-risk students, initiates notifications, logs compliance, and escalates to intervention teams according to community college academic administration guidelines.
1.3. Automating streamlined alerts improves student retention, supports intervention strategies, satisfies accreditation, and ensures documentation for regulatory reporting.

Trigger Conditions

2.1. Student GPA falls below set threshold at term/block closure (automatable trigger).
2.2. Grade entry indicating failing/low marks in one or more courses (automates alert initiation).
2.3. Missed mandatory checkpoints (attendance, assignments) as logged in the academic system.
2.4. Automated detection of consecutive academic alerts, marking escalating risk profiles.

Platform Variants

3.1. Salesforce Education Cloud
• Feature/Setting: Triggered Flows in Process Builder or Flow Builder using student GPA/grade change fields.
• Automate alerts via "Send Email" or integrate with SMS/Mobile Push APIs.

3.2. Microsoft Power Automate
• Feature/Setting: Academic Data Connector; automates flow from gradebook changes to Outlook email or Teams notifications using "When a row is modified" trigger.

3.3. Ellucian Banner
• Feature/Setting: Automated Alerts using Banner workflow or "Success Notifications" API endpoint for at-risk status.

3.4. Jenzabar
• Feature/Setting: Academic Alert Notification Rules; configure "Send Email/SMS" automation using Student Information System integration.

3.5. Canvas LMS
• Feature/Setting: Use "Course Grade Below" API event and automate messaging with "Conversations" or external webhooks.

3.6. Blackboard Learn
• Feature/Setting: Automate "Course Performance Rule" with notifications using REST API / "Retention Center".

3.7. Twilio SMS
• Feature/Setting: Send SMS using Twilio API; POST endpoint for message with student’s contact when alert is triggered.

3.8. SendGrid
• Feature/Setting: Automated transactional mail via “Send Mail” API to deliver academic probation notices.

3.9. Mailgun
• Feature/Setting: Automating academic alert emails using "messages/send" API endpoint.

3.10. Slack
• Feature/Setting: Use Web API “chat.postMessage” to automatedly notify advisors or support staff channels.

3.11. Google Workspace
• Feature/Setting: Google Scripts to automate Gmail sends and Calendar events when alerts detected.

3.12. Microsoft Teams
• Feature/Setting: Automator triggers a channel alert using Teams Webhook or Microsoft Graph API “chatMessage”.

3.13. HubSpot
• Feature/Setting: Create an automated Workflow for "Contact property changed" (e.g., academic status), send notifications.

3.14. Zendesk
• Feature/Setting: Triggers to auto-create student support tickets on receiving academic alert via API.

3.15. Freshdesk
• Feature/Setting: Automated ticket and notification for academic alerts using webhook or Freshdesk API.

3.16. WhatsApp Business API
• Feature/Setting: Programmed “SendMessage” endpoint to automate probation alerts direct to student.

3.17. PagerDuty
• Feature/Setting: “Event API” to auto-escalate cases requiring intervention to support staff.

3.18. Zapier
• Feature/Setting: Automate cross-platform notifications with zap on "New/Updated Row" and email/SMS action.

3.19. Asana
• Feature/Setting: Automated task creation in advising team board when a student is placed on probation.

3.20. ServiceNow
• Feature/Setting: Workflow to generate cases and alerts when academic risk detected using “Flow Designer”.

3.21. Moodle
• Feature/Setting: Automator triggers alert emails via "Event Monitoring" and "Message API".

3.22. Google Sheets
• Feature/Setting: Script to automatedly track probation status and trigger Gmail/Slack actions.

3.23. Outlook 365
• Feature/Setting: Automated mail rule that sends templated emails when flagged by API or Power Automate.

3.24. Intercom
• Feature/Setting: Automated messages to students flagged in academic risk using segment triggers and campaign API.

Benefits

4.1. Automates repetitive notification processes to reduce manual intervention and staff workload.
4.2. Automated detection ensures rapid notification, enabling timely student intervention and retention support.
4.3. Automation provides traceable records for audits and accreditation, enhancing institutional compliance.
4.4. Automating notification escalation optimizes resource allocation and student support efficiency.