Accessibility audit scheduling and tracking reminders

Purpose

1. Automate scheduling of accessibility audits for public wheelchair-accessible bathrooms within government-run facilities.

2. Automatedly trigger reminders to stakeholders for upcoming, due, or overdue audits.

3. Facilitate documentation, receipt, and automated archiving of audit reports.

4. Automate communication with audit personnel and compliance authorities for streamlined re-certification processes.

5. Ensure no audit cycle is missed, supporting regulatory compliance and improved accessibility for end users.

Trigger Conditions

1. Calendar-based interval (e.g., every 3, 6, or 12 months).

2. Submission of prior audit report.

3. Manually flagged urgent inspection by facilities manager.

4. Automated input from facility management software.

5. Failed user feedback, triggering ad-hoc accessibility audit requirement.

Platform variants

1. Twilio SMS

 3.1.1. Feature/Setting: SMS Reminder API
  • Automate scheduled SMS reminders to auditors/stakeholders.
  • Configuration: Send scheduled SMS via REST API using phone numbers from audit schedule.

2. SendGrid

 3.2.1. Feature/Setting: Automated Email Notifications
  • Automates batch sending of audit reminders/reports.
  • Configuration: Configure "Mail Send" API with dynamic templates and recipient lists.

3. Google Calendar

 3.3.1. Feature/Setting: Calendar API
  • Automates scheduling and updating audit events.
  • Configuration: Insert, update, or delete audit events using the Calendar API.

4. Microsoft Outlook/Exchange

 3.4.1. Feature/Setting: Event Scheduling Endpoint
  • Automate calendar invites to audit teams and reminders.
  • Configuration: Use Graph API to create recurring event invites.

5. Slack

 3.5.1. Feature/Setting: Scheduled Reminders
  • Automates direct messaging to audit teams.
  • Configuration: "reminders.add" method for audit task reminders.

6. Microsoft Teams

 3.6.1. Feature/Setting: Scheduled Bot Alerts
  • Automates alert messages in audit coordination channels.
  • Configuration: Use Bot Framework to send adaptive cards or notifications.

7. Asana

 3.7.1. Feature/Setting: Task Automation
  • Automatically creates audit checklist tasks and assigns to auditors.
  • Configuration: Use "Tasks" endpoint to generate tasks with due dates.

8. Trello

 3.8.1. Feature/Setting: Card/Board Automation
  • Automates card creation for each scheduled audit.
  • Configuration: POST to /cards endpoint on audit due date.

9. Jira

 3.9.1. Feature/Setting: Issue Automation
  • Automates issue/ticket creation for each audit, tracks completion.
  • Configuration: Jira REST API to create issues/messages on schedule.

10. Notion

 3.10.1. Feature/Setting: Automated Database Records
  • Automates logging of audit schedules and status.
  • Configuration: Notion API to create/update audit database.

11. Monday.com

 3.11.1. Feature/Setting: Automation Recipes
  • Automate reminders and audit assignments.
  • Configuration: Use "create_item" and "change_column_value" via API.

12. Salesforce

 3.12.1. Feature/Setting: Workflow Automator
  • Automates audit scheduling based on contacts and locations.
  • Configuration: Flow Builder or Process Builder triggers.

13. ServiceNow

 3.13.1. Feature/Setting: Workflow Scheduler
  • Automatically generates and assigns audit work orders.
  • Configuration: Flow Designer for scheduled task creation.

14. Airtable

 3.14.1. Feature/Setting: Base Automation
  • Automates creation of audit records and status updates.
  • Configuration: Automations to trigger on date matches.

15. Zapier

 3.15.1. Feature/Setting: Scheduled Workflows
  • Automates multi-platform audit reminders and logging.
  • Configuration: Trigger on schedule, push to apps (email/Slack/Jira).

16. Zoho CRM

 3.16.1. Feature/Setting: Workflow Rules
  • Automates follow-up reminders and escalations for audits.
  • Configuration: Date-triggered workflow with notifications.

17. HubSpot

 3.17.1. Feature/Setting: Automated Task Creation
  • Automates audit task creation and client notifications.
  • Configuration: Workflows module to automate by date field.

18. Google Drive

 3.18.1. Feature/Setting: Automatic File Management
  • Automates archiving audit reports.
  • Configuration: Drive API to move/upload reports post-audit.

19. Dropbox

 3.19.1. Feature/Setting: Automated File Upload/Request
  • Automates requesting and collecting audit files from teams.
  • Configuration: File Requests API to automate file collection.

20. DocuSign

 3.20.1. Feature/Setting: Automated Compliance Sign-off
  • Automates dispatch and collection of digital signatures for compliance.
  • Configuration: Envelope API to send sign-off requests post-audit.

21. Okta

 3.21.1. Feature/Setting: Identity Automation
  • Automates access assignment to audit portals only during active audits.
  • Configuration: API-based group assignment; auto-revoke post-audit.

22. PagerDuty

 3.22.1. Feature/Setting: Automated Incident Alerting
  • Automates urgent alerts when accessibility audit failures detected.
  • Configuration: API to trigger incidents when an audit fails.

Benefits

1. Fully automate and standardized audit cycles, minimizing manual follow-up.

2. Early detection and automatedly escalation of non-compliance.

3. Automated documentation improves audit trail and transparency.

4. Accelerates audit report processing and compliance closure.

5. Enables real-time, automatable communication with stakeholders.

6. Reduces risks of missing critical audits due to human error by automating repetitive tasks.