Collecting and organizing responses from surveys and polls

Purpose

1. Enable centralized collection, categorization, and storage of survey and poll responses from members, audiences, and volunteers within amateur theater settings

2. Automate ingesting responses from varied channels (email, SMS, online forms, social media) for reporting, feedback analysis, and event planning

3. Integrate collected insights into scheduling, communications, and administrative decisions in community theatre environments

Trigger Conditions

1. Submission received from a digital survey or poll (Google Forms, Typeform, etc.)

2. New response received via SMS/WhatsApp/Facebook Messenger channels

3. Form responses captured from websites/app landing pages

4. Scheduled batch collection times (e.g. nightly summary sync)

5. Manual initiation by administrator for custom data pulls

Platform Variants

1. Google Forms

 • Feature/Setting: On form submission, use webhook or Google Sheets export
 • Sample config: Trigger “On form submit” → Push to spreadsheet/API endpoint

2. Microsoft Forms

 • Feature/Setting: Automate via Power Automate to export responses as CSV or JSON
 • Sample config: On new response, call HTTP POST to collection service

3. Typeform

 • Feature/Setting: Use webhook integration
 • Sample config: Configure webhook URL in Typeform settings to send data on form completion

4. SurveyMonkey

 • Feature/Setting: Webhook or API v3 calls
 • Sample config: Setup Webhook to POST JSON on response received

5. Jotform

 • Feature/Setting: Enable Webhook in settings for instant notifications
 • Sample config: Webhook URL for POST request with completed data

6. Airtable

 • Feature/Setting: Automations or scripting block for new row in form-linked table
 • Sample config: When new record created, trigger custom script/API call

7. Wufoo

 • Feature/Setting: Webhooks integration for new entry
 • Sample config: Specify target URL for form data payload

8. Facebook Messenger

 • Feature/Setting: Messenger Platform Webhooks for message handling
 • Sample config: Receive user survey responses, forward to central API

9. WhatsApp Business API

 • Feature/Setting: Message webhook for survey links or quick replies
 • Sample config: Parse inbound messages, extract answers, post to server

10. Twilio SMS

 • Feature/Setting: SMS webhook, SMS response parser
 • Sample config: Forward incoming SMS to endpoint for response capture

11. Slack Forms/Surveys

 • Feature/Setting: Incoming Webhooks or Slack API events
 • Sample config: Monitor messages/surveys, process and organize content

12. Microsoft Teams Forms

 • Feature/Setting: Webhook from Teams app/form plugin
 • Sample config: On form completed, send payload to data endpoint

13. Mailchimp

 • Feature/Setting: Embedded Survey Tool, export via API
 • Sample config: Fetch new survey results, organize into designated list

14. HubSpot Forms

 • Feature/Setting: Webhook feature, custom API endpoint trigger
 • Sample config: On form submit, POST results to defined system

15. Zoho Forms

 • Feature/Setting: Webhooks on submission
 • Sample config: On submission, push entry to processing API

16. Qualtrics

 • Feature/Setting: Event-based Web Service integration
 • Sample config: Configure HTTP Post URL on survey complete

17. SurveySparrow

 • Feature/Setting: Webhook support for real-time transfer
 • Sample config: Configure endpoint for each survey’s completion

18. Formstack

 • Feature/Setting: Webhooks or API
 • Sample config: Setup notification to API when submission made

19. MailerLite

 • Feature/Setting: Automation with survey triggers and webhook
 • Sample config: On response, export to data endpoint

20. Constant Contact

 • Feature/Setting: Survey tool, API export
 • Sample config: On new survey entry, fetch through API call

Benefits

1. Reduces time spent on manual data entry and aggregation tasks

2. Enables rapid analysis and reporting to aid internal decision-making

3. Minimizes human error by ensuring all responses are systematically captured

4. Facilitates multi-channel data unification for a holistic view

5. Scales for high response volumes during productions, auditions, or feedback periods

6. Improves responsiveness to community voices, supporting continuous improvement