Routine system health checks and status updates

Purpose

1. Ensure continuity and reliability by running regular, automated checks on vital theater admin and communication platforms (servers, mailing, ticketing, file storage).

2. Generate and dispatch summarized or detailed status logs to relevant coordinators.

3. Detect issues proactively, minimizing downtime for ticketing, cast/crew communication, and event scheduling systems.

4. Provide centralized visibility of tech health for theater managers, IT volunteers, and Board members.

Trigger Conditions

1. Time-based schedule (e.g., every hour, daily at 6 AM and 6 PM).

2. Status webhook from monitored system (e.g., error, warning, downtime event).

3. Manual initiation via administrator dashboard/button.

4. Changes detected in key resources’ state (new error log, failed backup, etc.).

Platform Variants

1. Google Workspace (Admin API)

• Feature/Setting: Fetch service status, activity logs; send summary email.
  
• Sample Config: OAuth2 service account access, admin.reports.activity.get, admin.directory.users.watch
  

2. Microsoft 365 (Graph API)

• Feature/Setting: Pull status of Teams, Outlook; send Teams alert.
  
• Sample Config: GET /reports/getOffice365ServicesUserDetail, POST /chats/{chat-id}/messages
  

3. Slack

• Feature/Setting: Post automated status updates to channel; monitor incoming alerts.
  
• Sample Config: Incoming Webhooks, chat.postMessage
  

4. Discord

• Feature/Setting: Push system health notifications to committee channels.
  
• Sample Config: Bot token, POST /channels/{channel.id}/messages
  

5. Twilio SMS

• Feature/Setting: Send mobile SMS alerts for critical system issues.
  
• Sample Config: API Key, Messages API POST /Messages
  

6. SendGrid

• Feature/Setting: Email system health digest to tech leads.
  
• Sample Config: API Key, POST /mail/send
  

7. Mailgun

• Feature/Setting: Dispatch incident-based email notifications to staff.
  
• Sample Config: Domain access, POST /messages
  

8. Trello

• Feature/Setting: Auto-create card for each major incident.
  
• Sample Config: API token, POST /1/cards
  

9. Asana

• Feature/Setting: Log system check results as tasks for IT volunteers.
  
• Sample Config: Personal access token, POST /tasks
  

10. Monday.com

• Feature/Setting: Update incident board/column upon check failure.
  
• Sample Config: API v2, mutate boards, create/update_item
  

11. Jira

• Feature/Setting: Open ticket if downtime or error detected.
  
• Sample Config: REST API token, POST /rest/api/2/issue
  

12. Dropbox

• Feature/Setting: Test file/folder sync status; alert on missing backup.
  
• Sample Config: Access token, /files/list_folder, /files/get_metadata
  

13. Google Drive

• Feature/Setting: Verify shared folder availability; check permissions.
  
• Sample Config: OAuth2, drive.files.list, drive.permissions.list
  

14. Zoom

• Feature/Setting: Check status of recurring rehearsal meetings; notify on API failures.
  
• Sample Config: JWT/API Key, GET /users/{userId}/meetings
  

15. Eventbrite

• Feature/Setting: Ping ticketing API, alert failure to dashboard.
  
• Sample Config: API token, GET /organizations/{org_id}/events
  

16. Freshdesk

• Feature/Setting: Auto-create support ticket for non-responsive admin system.
  
• Sample Config: API Key, POST /api/v2/tickets
  

17. Zendesk

• Feature/Setting: Generate notification to support team for alerts.
  
• Sample Config: Email/API, POST /api/v2/tickets
  

18. GitHub

• Feature/Setting: Log system check failures as Issues to IT repository.
  
• Sample Config: Personal token, POST /repos/{owner}/{repo}/issues
  

19. PagerDuty

• Feature/Setting: Escalate major crashes for after-hours response.
  
• Sample Config: Integration Key, Events API v2, POST /v2/enqueue
  

20. Notion

• Feature/Setting: Append system health reports to internal dashboard page.
  
• Sample Config: API key, PATCH /pages/{page_id}
  

21. Airtable

• Feature/Setting: Record status events with timestamps, flag failures.
  
• Sample Config: API Key, POST /v0/{baseId}/{tableName}
  

22. IFTTT

• Feature/Setting: Trigger cross-platform automations from system event.
  
• Sample Config: Webhooks key, create applet for monitoring trigger
  

23. Zapier

• Feature/Setting: Integrate system status triggers with alert flows.
  
• Sample Config: Webhooks, Zap trigger/action set up
  

Benefits

1. Minimizes manual oversight, ensuring real-time notifications reach responsible individuals.

2. Reduces risk of show-stopping failures with early detection and escalation.

3. Increases transparency across IT/management for recurring system issues.

4. Frees volunteer/admin time for artistic and community engagement by automating technical admin work.

5. Enables incident trend analysis, supporting long-term improvement of technology resilience.