Purpose
1.2. Ensure timely, consistent, and auditable communication for compliance with administrative policies and internal HR requirements.
1.3. Enable management to document delivery, receipt, and read status for critical communications in continuing education institutions.
Trigger Conditions
2.2. Scheduled releases (e.g. weekly/monthly communications).
2.3. Automatic triggers based on changes in HRIS or policy management systems.
2.4. Event-based triggers (start of new session, revision of guidelines, crisis communications).
Platform Variants
3.1. Microsoft Outlook (Office 365)
• Feature/Setting: Use Office 365 Send Mail API; configure shared mailbox and dynamic distribution lists.
3.2. Google Workspace (Gmail)
• Feature/Setting: Gmail API “users.messages.send”; set preapproved senders and template messages.
3.3. Slack
• Feature/Setting: Slack API “chat.postMessage”; assign internal comms channel for announcements.
3.4. Twilio SMS
• Feature/Setting: Twilio Programmable SMS “messages.create”; trigger group SMS to verified staff numbers.
3.5. SendGrid
• Feature/Setting: SendGrid “Mail Send API”; configure template IDs and dynamic list management.
3.6. Mailchimp
• Feature/Setting: “Campaigns” API endpoint; use predefined announcement templates.
3.7. Microsoft Teams
• Feature/Setting: Teams “sendMessage” Graph API; post notifications to relevant teams/channels.
3.8. Zoom Chat
• Feature/Setting: Zoom Chat API “POST /im/chat/messages”; broadcast to staff group chat.
3.9. Workplace from Meta
• Feature/Setting: Graph API “/group/messages”; configure HR workspace groups.
3.10. Asana
• Feature/Setting: Asana Webhooks “stories”; auto-create task for acknowledgment after send.
3.11. Monday.com
• Feature/Setting: API “create_update”; post memo as update on company boards.
3.12. Salesforce
• Feature/Setting: Chatter REST API “/chatter/feed-elements”; automated post to employee feed.
3.13. BambooHR
• Feature/Setting: BambooHR webhook “employeeChange”; trigger announcement on role changes.
3.14. Zoho People
• Feature/Setting: Zoho People Notification API “sendMail”; trigger on HR action.
3.15. Notion
• Feature/Setting: Notion API “pages.create”; publish announcement to internal wiki database.
3.16. Telegram
• Feature/Setting: “sendMessage” Bot API; push update to official HR Telegram group.
3.17. Discord
• Feature/Setting: Discord Bot “send message” endpoint; HR-specific server channel for staff.
3.18. HubSpot
• Feature/Setting: HubSpot Marketing API “email/public/v1/singleEmail”; distribute via segmented emails.
3.19. Zendesk
• Feature/Setting: Help Center API “articles.create”; post as internal news in employee portal.
3.20. Trello
• Feature/Setting: Trello API “cards POST”; attach announcement cards to admin board.
3.21. Smartsheet
• Feature/Setting: “Send Row Emails” API; automate delivery to an HR distribution sheet.
Benefits
4.2. Automatic documentation of distributed memos.
4.3. Centralized, multi-channel delivery to ensure all staff receive updates.
4.4. Reduced manual effort and risk of omission.
4.5. Real-time delivery confirmation and read-tracking.
4.6. Easier compliance with audit/regulatory policies.
4.7. Improved transparency and staff engagement.