Purpose
1.2. Automates communication, reducing manual intervention for admissions staff.
1.3. Ensures all prospective students receive timely, accurate updates regarding acceptance, waitlist, or rejection decisions.
1.4. Supports compliance by automating documentation of notification delivery for auditing and reporting requirements.
1.5. Automates tracking of undelivered emails/SMS for follow-up.
Trigger Conditions
2.2. Scheduled batch updates after committee review completion.
2.3. Applicant manually checks portal; automation triggers based on new status.
2.4. After uploading final evaluation forms.
2.5. On payment of application fee, confirming application completeness (optional for staged automation).
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Automate SMS dispatch using `Messages API` with dynamic status templates.
3.2. SendGrid
• Feature/Setting: Automate status emails with `Mail Send API` and templated data fields.
3.3. AWS SNS
• Feature/Setting: Automate bulk SMS/email via `Publish` action and status mapping.
3.4. Mailgun
• Feature/Setting: Automate personalized email notifications via the `/messages` endpoint.
3.5. Plivo
• Feature/Setting: SMS automation via `Send Message API` with custom sender ID for school branding.
3.6. Nexmo (Vonage)
• Feature/Setting: Automate SMS using `Send SMS` API with dynamic recipient and content fields.
3.7. Microsoft Power Automate
• Feature/Setting: Automates sending emails or SMS via built-in connectors to Office365 and Twilio/Plivo.
3.8. Zapier
• Feature/Setting: Automation triggers on status update, automates via Gmail, Twilio, or SMS by Zapier actions.
3.9. Google Workspace (Gmail API)
• Feature/Setting: Automate email notifications using `users.messages.send` with template merge.
3.10. Telegram Bot API
• Feature/Setting: For applicants opting for notifications via Telegram, automate bot message delivery.
3.11. Slack API
• Feature/Setting: Automate direct notifications to applicant via Slack DM using `chat.postMessage`.
3.12. ActiveCampaign
• Feature/Setting: Automate email or SMS campaign triggers using automation workflows.
3.13. HubSpot CRM
• Feature/Setting: Automate workflow triggers to send admission updates via email or SMS integrations.
3.14. Salesforce Flow
• Feature/Setting: Automate multi-channel admission notifications via flow actions and email/SMS integrations.
3.15. Pipedrive
• Feature/Setting: Automator triggers on status change; email sent via integrated tools.
3.16. WhatsApp Business API
• Feature/Setting: Automate admission status broadcasts for opt-in applicants.
3.17. Brevo (formerly Sendinblue)
• Feature/Setting: Automate transactional email/SMS using `Send Transactional` API.
3.18. Mozeo
• Feature/Setting: Automate SMS blasts using group lists mapped to application statuses.
3.19. MessageBird
• Feature/Setting: Automates SMS/email via programmable flows and messaging API.
3.20. ClickSend
• Feature/Setting: Automates both SMS and email using unified API for notification campaigns.
3.21. Freshdesk Omnichannel
• Feature/Setting: Automate ticket creation and status notifications across email/SMS from CRM triggers.
3.22. Infobip
• Feature/Setting: Automates multi-channel status notifications via the `Send` endpoint for SMS, WhatsApp, and email.
3.23. OneSignal
• Feature/Setting: Automate in-app push or SMS notifications using segment-based triggers.
3.24. Outlook 365 API
• Feature/Setting: Automate email dispatch using `SendMail` endpoint with status merge fields.
3.25. Zoho CRM
• Feature/Setting: Automate workflow rules to send emails/SMS with third-party gateways on admission status change.
Benefits
4.2. Reduces risk of missing or delayed notifications by automated scheduling and retry logic.
4.3. Ensures evidence of delivery for audit purposes, as automator logs content, recipients, and timestamps.
4.4. Scalable automation—supports sudden surges in application volume without extra effort.
4.5. Improves student experience with prompt, reliable, and automatedly personalized notifications.
4.6. Configurable automatable flows for multiple notification channels to maximize reach.
4.7. Reduces manual errors inherent in manual batch communications.
4.8. Enables instant workflow modification for unique notification policies with minimal IT involvement.