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Automated incident statistics compilation

Purpose

 1.1. Streamline collection, aggregation, and analysis of incident reports across maintenance operations.
 1.2. Ensure regulatory compliance and rapid response by generating accurate statistics for management and authorities.
 1.3. Reduce manual errors, speed up reporting cycles, and enable real-time insights on common failure patterns and safety hazards.
 1.4. Enable cross-departmental data fusion to support predictive maintenance and audit-readiness.

Trigger Conditions

 2.1. Submission of new incident report to internal system.
 2.2. Scheduled data pulls (e.g., hourly/daily) from maintenance modules, logbooks, or ticketing systems.
 2.3. Manual trigger by QA/maintenance supervisor via dashboard.
 2.4. Alerts from integrated sensors or digital forms signaling critical thresholds.

Platform Variants

 3.1. Microsoft Power Automate
  • Flow: ‘When item is created’ in SharePoint → ‘List rows present in a table’ (Excel Online)
 3.2. Zapier
  • Trigger: New record in Airtable → Action: Update Google Sheets calculation
 3.3. ServiceNow
  • Flow: Business Rule (onInsert incident) → Report module → Schedule export
 3.4. Salesforce
  • Flow: Case object – Platform Event Trigger → Analytics API (Einstein Analytics)
 3.5. Splunk
  • Data Input: HTTPS event collector; Saved Search API for automatic report generation
 3.6. Tableau
  • Schedule: Refresh Extracts (from SQL Server/Azure) → Dashboard Email Task
 3.7. AWS Lambda
  • Event: S3 PutObject (CSV upload) → Analyze with boto3 (Python)
 3.8. Google Cloud Functions
  • Trigger: Pub/Sub message from maintenance database update → BigQuery API
 3.9. Monday.com
  • Automation: When status changes to “Incident Logged” → Integration → Google Docs Append
 3.10. Smartsheet
  • Automation: New Form submission → Notification/workflow → Collect summary rows
 3.11. Slack
  • Workflow Builder: Incident channel post → Trigger export via API (conversations.history)
 3.12. Google Sheets
  • Script: On Form submit → Trigger Apps Script to compile stats and email
 3.13. Jotform
  • Action: New form submission → Webhook → CRM integration
 3.14. Asana
  • Rule: Task tagged “incident” added → Reporting Dashboard API
 3.15. Jira Service Management
  • Automation: On Issue Created → JQL search & aggregate with REST API
 3.16. Oracle Analytics Cloud
  • Scheduler: Data Sync from ERP/HR → Automated Insight Delivery
 3.17. Power BI
  • Dataflow: DirectQuery to SQL → Scheduled Report Distribution
 3.18. Notion
  • Automation: New Database entry → Zapier Integration → Summary page update
 3.19. IBM Cognos Analytics
  • Job: ETL import from CSV/logs → Scheduled Report Generation
 3.20. SAP Analytics Cloud
  • Integration: Live Data Connection to SAP ERP → Scheduled Publication
 3.21. PagerDuty
  • Webhook: Incident Trigger → Analytics Module → Scheduled Export
 3.22. Zendesk
  • Trigger: Ticket Tag “incident” → Increment reporting metric via API

Benefits

 4.1. Near-instant data collation reduces manual reporting burden.
 4.2. Timely, reliable analytics support compliance/audit readiness.
 4.3. Data fusion enables deeper root cause analysis and predictive insights.
 4.4. Enables real-time and historical trend identification for proactive maintenance.
 4.5. Standardizes reporting across distributed teams and platforms.

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