Purpose
1.2. Automate scheduling and dispatch of health and vaccine reminders to pet owners and cafe staff.
1.3. Maintain searchable audit trails of all pet health records in accordance with local regulations.
1.4. Integrate reminders into online booking and check-in workflows to prevent non-compliant arrivals.
1.5. Synchronize records with veterinary partners for real-time verification and instant updates.
Trigger Conditions
2.2. Imminent vaccine expiration (e.g., 30/7/1 days ahead).
2.3. Scheduled routine health check due for any registered pet.
2.4. Online booking made for a pet, triggering status check on health items.
2.5. Reception scan of pet QR badge on arrival or departure.
Platform Variants
3.1. Twilio
- Feature/Setting: SMS API; configure triggers for pet record reminders, sample endpoint: POST /Messages with dynamic reminder templates.
3.2. SendGrid
- Feature/Setting: Transactional Email API; create pet owner reminder campaign and automate using dynamic template ID.
3.3. Google Calendar
- Feature/Setting: Events API; auto-schedule health/vaccine checks, sample config: insert calendar event with pet details.
3.4. Airtable
- Feature/Setting: Base records, automatic updates for vaccine dates; webhook triggers on expiry fields.
3.5. Salesforce
- Feature/Setting: Custom Object & Process Builder; workflow triggers outreach tasks for expiring records.
3.6. HubSpot
- Feature/Setting: Sequences & Workflow API; configure health milestone emails via custom properties.
3.7. Microsoft Teams
- Feature/Setting: Scheduled message or adaptive card via Bot Framework when clinic action is needed.
3.8. Slack
- Feature/Setting: Incoming Webhooks; send compliance reminders to internal staff channels.
3.9. Zapier
- Feature/Setting: Multi-app workflow (trigger: record change, action: notification/email/calendar).
3.10. Google Sheets
- Feature/Setting: App Script triggers; auto-flag records due for attention, push to reminders.
3.11. Notion
- Feature/Setting: Database update automation, notification on due health actions via integration API.
3.12. Mailchimp
- Feature/Setting: Audience segmentation, schedule automated compliance series via API.
3.13. ActiveCampaign
- Feature/Setting: Automations; conditionally send reminders based on custom field expiry.
3.14. Calendly
- Feature/Setting: Webhook pushes; sends prompts for health updates on pet booking.
3.15. DocuSign
- Feature/Setting: Automated document request for signed vaccination confirmation forms.
3.16. Dropbox
- Feature/Setting: File Requests; request/upload digital records, connect via webhook triggers.
3.17. Pipedrive
- Feature/Setting: Activity management API; auto-create reminder activity for account managers.
3.18. Monday.com
- Feature/Setting: Date column automations; push reminders or status changes on pet health boards.
3.19. Freshdesk
- Feature/Setting: Ticket automations for overdue vaccine/health record flags.
3.20. Intercom
- Feature/Setting: Auto-messages to pet owners via chat or email at compliance checkpoints.
Benefits
4.2. Boosts customer trust by demonstrating diligent pet care.
4.3. Minimizes risk of unvaccinated or ill animals on premises.
4.4. Streamlines coordination between customers, staff, and external vets.
4.5. Automates documentation for governmental or insurance inspection readiness.