Vet appointment scheduling and reminders

Purpose

1.1. Streamline the scheduling of veterinary appointments for animals in shelters, facilitate timely medical attention, minimize manual coordination, ensure accurate record-keeping, and automate multi-channel reminders to reduce missed or delayed appointments.

Trigger Conditions

2.1. New animal intake requires medical exam.
2.2. Animal flagged for follow-up check (e.g., vaccination, surgery).
2.3. Staff or volunteer submits appointment request form.
2.4. Animal management system registers an overdue appointment.

Platform variants

3.1. Twilio SMS
• Feature/Setting: Automated SMS reminder using Messaging API.
• Sample: Configure POST to Twilio Messages endpoint with animal guardian’s phone number.

3.2. SendGrid
• Feature/Setting: Transactional email reminders via Mail Send API.
• Sample: JSON POST to v3/mail/send with appointment details.

3.3. Google Calendar
• Feature/Setting: Automatically add/edit events using Calendar API.
• Sample: POST /calendars/calendarId/events with appointment data.

3.4. Outlook 365 Calendar
• Feature/Setting: Create/update events via Microsoft Graph API.
• Sample: POST /me/events with vet and animal info.

3.5. Slack
• Feature/Setting: Channel alert via Incoming Webhooks.
• Sample: POST JSON to webhook URL with summary text.

3.6. Microsoft Teams
• Feature/Setting: Scheduled message or chat bot notification.
• Sample: Payload push to Teams API with appointment info.

3.7. Zoom
• Feature/Setting: Schedule telehealth meetings via Meeting API.
• Sample: POST to /users/me/meetings with time, vet, and animal description.

3.8. Calendly
• Feature/Setting: Dynamic booking and confirmation via Scheduling API.
• Sample: POST to /scheduled_events for auto-booking.

3.9. Google Sheets
• Feature/Setting: Append animal appointment data via Sheets API.
• Sample: POST to /v4/spreadsheets/values/append.

3.10. Salesforce
• Feature/Setting: Create new task records through REST API.
• Sample: POST /services/data/vXX.X/sobjects/Task/.

3.11. Zoho CRM
• Feature/Setting: Automate event creation with CRM API.
• Sample: POST to /crm/v2/Events with fields from intake.

3.12. ServiceNow
• Feature/Setting: Ticket generation using Table API.
• Sample: POST to /api/now/table/task with appointment info.

3.13. Trello
• Feature/Setting: Card creation for each new appointment via Trello API.
• Sample: POST to /1/cards with list and card details.

3.14. Airtable
• Feature/Setting: New record via Base API for scheduling log.
• Sample: POST /v0/appId/TableName with complete appointment data.

3.15. HubSpot
• Feature/Setting: Automated reminder workflows using Workflow API.
• Sample: Create workflow in HubSpot with Email and SMS triggers.

3.16. Mailgun
• Feature/Setting: Send timely appointment emails through Messages API.
• Sample: POST to /v3/domain/messages with time/place reminder.

3.17. Monday.com
• Feature/Setting: Item creation to track appointments through API.
• Sample: POST mutation to /v2 for item and notification.

3.18. Asana
• Feature/Setting: Task automation using Tasks API.
• Sample: POST to /api/1.0/tasks with animal and vet info.

3.19. Freshdesk
• Feature/Setting: Ticket automation for veterinary checks.
• Sample: POST /api/v2/tickets with appointment as subject.

3.20. Notion
• Feature/Setting: New database entry for appointments.
• Sample: POST to /v1/pages with parent booking database.

3.21. WhatsApp Business API
• Feature/Setting: Send template-based appointment notifications.
• Sample: POST /v1/messages with recipient and message template.

Benefits

4.1. Reduces administrative workload with hands-off scheduling.
4.2. Increases appointment attendance via multi-channel reminders.
4.3. Centralizes appointment and communication records.
4.4. Ensures faster veterinary interventions for shelter animals.
4.5. Enhances public trust by demonstrating operational efficiency.