Appointment and Calendar ManagementPurpose
1. Enable real-time synchronization of appointment bookings from website forms with internal calendar systems to prevent double-bookings and optimize appraiser availability.
2. Streamline client scheduling, automated confirmations, rescheduling, and cancellations for property appraisals, reducing manual errors and administrative overhead.
3. Provide clients with immediate feedback on available slots and ensure up-to-date staff calendars across all devices.
4. Aggregate appointment data for reporting, resource planning, and compliance.
Trigger Conditions
1. Client submits a booking request form on the website.
2. Existing booking updated or cancelled on either the website or internal calendar.
3. New timeslot becomes available due to a cancellation or rescheduling.
4. Internal calendar receives an external update (e.g., manual admin entry or synchronization from other platforms).
Platform Variants
1. Google Calendar
- API: Calendar API – `Events.insert`, `Events.update`, `Events.delete`, `Events.list`
- Configure OAuth credentials, map form fields to event details
2. Microsoft Outlook 365
- API: Microsoft Graph – `/me/events`, `/me/calendars/{id}/events`
- Use delegated permissions, webhook for event updates
3. Apple Calendar (iCloud)
- API: CalDAV – Create, Update, Delete VEVENTs
- Sync with ICS feed endpoint; require app-specific password
4. Calendly
- API: Webhooks & REST API – `POST /scheduled_events`, `PATCH /scheduled_events/{uuid}`
- Configure webhook to receive new events; authenticate via personal token
5. Acuity Scheduling
- API: REST API – `POST /appointments`, `PATCH /appointments/{id}`
- Map web form fields to Acuity, use API key for authentication
6. Zoho Calendar
- API: REST API – `POST /calendars/{calendar_id}/events`
- Enable API access, link to user account
7. Salesforce
- API: Salesforce REST API – `POST /services/data/vXX.X/sobjects/Event`
- Map booking details to Event object, require connected app configuration
8. HubSpot
- Feature: Meetings API – `POST /meetings/v1/meetings`
- Set up API key, create meetings from website form entries
9. SimplyBook.me
- API: Admin API – `addBooking`, `editBooking`, `removeBooking` functions
- Set up callback URL for event notices
10. Setmore
- API: REST API – `/bookingapi/appointment/create`
- Use API token, configure custom client fields
11. OfficeRnD
- API: Create Booking – `/api/bookings`
- Connect with personal access token, sync with web calendar view
12. SuperSaaS
- API: REST API – `/users`, `/appointments`
- Automate appointment creation based on website request
13. TimeTap
- API: REST API – `/appointments` endpoint
- Configure API key, assign booking to staff calendar
14. Bookafy
- API: Webhooks & REST API – `/api/appointments`
- Listen for appointment creation, update internal systems accordingly
15. Appointlet
- API: Webhooks – appointment.created, appointment.updated
- Register webhooks, map incoming events to internal calendar
16. Doodle
- API: REST API – `POST /polls`, `POST /meetings`
- Use API token, auto-update calendar upon form completion
17. Google Forms
- Feature: Form Submit Trigger + Apps Script Event Insertion
- Use onFormSubmit trigger to add appointment to Google Calendar
18. Jotform
- Feature: Webhook + Google/Microsoft Calendar Direct Integration
- Provide webhook URL to push new responses to scheduling logic
19. Typeform
- Feature: Webhook or Zapier Integration
- On form submit, update external calendar with appointment details
20. Freshdesk
- API: Calendar API – create/update service appointments
- Use API credentials, attach to ticketing workflows
Benefits
1. Eliminates manual double-data entry across public and internal systems.
2. Reduces no-shows and booking errors by automating confirmations and reminders.
3. Improves resource utilization and staff planning via real-time sync.
4. Enables enhanced reporting on appointment trends and staff workload.
5. Provides seamless, branded client experience from initial booking to follow-up.