Purpose
1.2. Eliminate manual calendar management for behavioral health and addiction recovery staff, saving administrative time.
1.3. Ensure every provider, therapist, or healthcare worker sees real-time updates on new bookings, cancellations, and rescheduled sessions.
1.4. Guarantee patient privacy and compliance by securely synchronizing only approved appointment data.
1.5. Facilitate patient access by keeping system-consumer calendars (e.g., reminders) in sync with facility calendars.
Trigger Conditions
2.2. Daily or weekly schedule changes triggered by administrative review.
2.3. Updates to provider or location availability.
2.4. External calendar update events (e.g., Google Calendar webhook).
2.5. Manual sync request from provider or administrator dashboard.
Platform variants
• Feature/Setting: Calendar API — Push notification/watch for changes, events:insert, events:update
3.2. Microsoft Outlook/Office 365
• Feature/Setting: Microsoft Graph API — /calendars/{id}/events, delta queries
3.3. Apple Calendar (iCloud)
• Feature/Setting: CalDAV API — event creation/deletion via authenticated session
3.4. Zoom
• Feature/Setting: Meeting schedule webhook — calendar sync extension
3.5. Calendly
• Feature/Setting: Webhook subscription; Scheduled Events API pull
3.6. Acuity Scheduling
• Feature/Setting: API v1 — appointments/list and appointments/set endpoints
3.7. SimplePractice
• Feature/Setting: API — appointments.get & appointments.update
3.8. TherapyNotes
• Feature/Setting: EHR API — appointment management endpoint
3.9. Cerner
• Feature/Setting: Scheduling API — /EncounterRequest and /Appointment
3.10. Epic Systems
• Feature/Setting: Open Scheduling API — FHIR-based appointment resource sync
3.11. Salesforce Health Cloud
• Feature/Setting: REST API — /services/data/vXX.X/sobjects/Event
3.12. Doxy.me
• Feature/Setting: Webhook events — session scheduled, completed
3.13. TheraNest
• Feature/Setting: Public API — GET/POST /appointments
3.14. Zoom Health
• Feature/Setting: Meeting Events — Recording and scheduling webhook
3.15. NextGen Healthcare
• Feature/Setting: API — schedule/appointments endpoints
3.16. Athenahealth
• Feature/Setting: Patient appointment API — GET/POST /appointments
3.17. DrChrono
• Feature/Setting: Calendar events API — /appointments endpoint
3.18. Google Workspace Admin
• Feature/Setting: Admin SDK — calendar resource watch
3.19. CalendarAnything (Salesforce)
• Feature/Setting: Sync Settings — external calendar connector
3.20. Zoho Calendar
• Feature/Setting: Calendar Sync API — events and reminders endpoints
3.21. Outlook Web Add-ins
• Feature/Setting: OnMessageSend API — background event update
3.22. Slack
• Feature/Setting: Calendar integration — Scheduled event notification handlers
3.23. Asana
• Feature/Setting: Task to calendar sync API (GET /tasks/calendar view)
3.24. Trello
• Feature/Setting: Calendar Power-Up — Board to calendar feed (iCal URL)
Benefits
4.2. Providers access the same up-to-date schedule on any platform.
4.3. Strengthens HIPAA compliance by securely transmitting protected data.
4.4. Increases patient engagement with real-time reminder accuracy.
4.5. Allows rapid adaptation to schedule changes, benefiting both staff and patients.
4.6. Centralizes appointment management and reporting for administrators.