Telehealth session auto-invitation and link sharing

Purpose

1. Automate the process of inviting patients to telehealth sessions for alcoholism treatment to ensure timely, confidential, and reliable session access.

2. Automatically send secure session links and reminders, reducing manual effort and minimizing missed appointments.

3. Support integration with EHR/EMR, scheduling software, and communications channels to facilitate seamless patient-provider interaction.

4. Improve compliance and engagement in addiction recovery programs via persistent, multi-channel appointment management.

Trigger Conditions

1. New appointment creation or rescheduling in scheduling or EMR system.

2. Patient registration or profile update with active consent to telehealth.

3. Manual request by staff for telehealth link generation.

Platform Variants

1. Twilio SMS

• Feature/Setting: Programmable SMS API — configure webhook to send session link with personalized session information.
  

2. SendGrid

• Feature/Setting: Transactional Email API — trigger customized session invitation email on appointment event.
  

3. Google Calendar

• Feature/Setting: Calendar API — create calendar event with embedded telehealth link, send invite to patient’s email.
  

4. Zoom

• Feature/Setting: Meetings API — auto-generate meeting link for each session; join URL pushed to communication channels.
  

5. Microsoft Teams

• Feature/Setting: Graph API — schedule Teams meeting; send meeting link to patient via preferred channel.
  

6. Doxy.me

• Feature/Setting: Telehealth Session API (if available) — session link generation and delivery automation.
  

7. RingCentral

• Feature/Setting: Meetings API — programmatically create video sessions; distribute join info automatically.
  

8. Salesforce Health Cloud

• Feature/Setting: Flow Builder — trigger on appointment object, connect API to generate and deliver telehealth links.
  

9. Epic EHR

• Feature/Setting: App Orchard APIs — on new appointment, invoke delivery of unique telehealth link via patient portal/message.
  

10. Athenahealth

• Feature/Setting: API — automate link creation on appointment; send via patient communication preferences.
  

11. Mailgun

• Feature/Setting: Email API — send secure telehealth link as time-sensitive appointment email.
  

12. HubSpot

• Feature/Setting: Workflow automations — trigger session invitation email upon form submission or contact update.
  

13. Slack

• Feature/Setting: Incoming Webhooks — post appointment details and link to secure patient channel or private message.
  

14. WhatsApp Business API

• Feature/Setting: Send message endpoint — distribute appointment link securely with message template.
  

15. ZoomInfo

• Feature/Setting: Enrich API — verify and update contact details before sending session link.
  

16. Cerner EHR

• Feature/Setting: Ignite APIs — automate telehealth link delivery through HealtheLife portal message.
  

17. Intercom

• Feature/Setting: Automated messages — schedule session link delivery via live chat or message.
  

18. Stripe

• Feature/Setting: Billing event webhook — trigger session link delivery after payment confirmation (for paid sessions).
  

19. Freshdesk

• Feature/Setting: Automations — send telehealth session info upon ticket creation or update.
  

20. Microsoft Outlook

• Feature/Setting: Office 365 API — create and send calendar invites with telehealth session links to participant’s inbox.
  

21. Calendly

• Feature/Setting: Webhook — on booking, generate and email personalized telehealth session link.
  

Benefits

1. Reduces manual scheduling burden and administrative errors.

2. Enhances patient show rates and engagement in recovery sessions.

3. Minimizes risk of missed or delayed appointments.

4. Improves confidentiality and security of telehealth access.

5. Seamless integration with wide variety of healthcare and communication platforms.