Online payment portal triggers and alerts

Purpose

1. Automate notifications and operational workflows triggered by events in an animal hospital’s online payment portal.

2. Enhance real-time communication regarding payment confirmations, failures, refunds, or pending dues for pet owners.

3. Integrate payment status data with practice management, accounting, and customer engagement systems for seamless billing and financial operations.

4. Reduce manual administrative work through instant alerts and synchronized records, minimizing payment delays and reconciliation errors.

Trigger Conditions

1. Successful payment received.

2. Payment pending or overdue.

3. Payment failed/declined.

4. Partial payments posted.

5. Refund initiated or completed.

6. Chargeback/dispute notification.

Platform Variants

1. Stripe

• Feature/Setting: “Webhook” — Configure endpoint for events such as payment_intent.succeeded, payment_intent.payment_failed.
  
• Sample config: Enable notifications for payment_succeeded, refund_issued.
  

2. Square

• Feature/Setting: “Webhooks API” — Subscribe to payment.updated and refund.created events.
  
• Sample config: Set endpoint to receive alerts for each payment status update.
  

3. PayPal

• Feature/Setting: “IPN (Instant Payment Notification)” or “Webhooks” — Set up listener for PAYMENT.SALE.COMPLETED, PAYMENT.SALE.REFUNDED.
  
• Sample config: Register callback URL to handle recurring and one-time payment events.
  

4. Authorize.net

• Feature/Setting: “Webhook Notifications” — Configure for net.authorize.payment.authcapture.created.
  
• Sample config: Specify event types to monitor.
  

5. Worldpay

• Feature/Setting: “Notification Webhooks” — Set hooks for payment authorized, payment failed.
  
• Sample config: Assign listener URL and select payment status events.
  

6. Adyen

• Feature/Setting: “Notification Webhooks” — Enable events for AUTHORISATION, REFUND.
  
• Sample config: Configure server endpoint to receive alerts.
  

7. FreshBooks

• Feature/Setting: “Payment Notifications API” — Set notification to trigger on invoice.payment.created.
  
• Sample config: Configure URLs to receive instant invoice payment confirmation.
  

8. QuickBooks Payments

• Feature/Setting: “Webhooks and API” — Monitor invoice payment and payment status events.
  
• Sample config: Subscribe app to payment.latest, invoice.paid.
  

9. Xero

• Feature/Setting: “Webhook” — Trigger on payment.created, payment.failed.
  
• Sample config: Publish payment event to automation endpoint.
  

10. Zoho Books

• Feature/Setting: “Webhook” — Set triggers for payment_received, payment_failed.
  
• Sample config: Register callback endpoint for each payment event type.
  

11. Braintree

• Feature/Setting: “Webhook Notifications” — Subscribe to transaction_disbursed, subscription_charged_unsuccessfully.
  
• Sample config: Endpoint listens to transaction states.
  

12. GoCardless

• Feature/Setting: “Webhook” — Track payment_confirmed, payment_failed, payment_refunded events.
  
• Sample config: Endpoint responds to payment event changes.
  

13. Clover

• Feature/Setting: “Webhooks” — Alert on payment-processed, refund-processed.
  
• Sample config: Set hooks for corresponding event types.
  

14. Lightspeed

• Feature/Setting: “API Webhooks” — Enable event for sale.created, payment.failed.
  
• Sample config: Assign endpoint for automated alerts.
  

15. Shopify Payments

• Feature/Setting: “Order Payments Webhooks” — Use order paid, order payment failed.
  
• Sample config: Webhook listens post-checkout.
  

16. Sage Intacct

• Feature/Setting: “Smart Events” — Define smart event on AP Payment or AR Payment creation.
  
• Sample config: Event notification triggers on payment posting.
  

17. Wave

• Feature/Setting: “Payments API” — Monitor events for payment_succeeded, payment_failed.
  
• Sample config: Direct alerts to pre-configured endpoint.
  

18. Mollie

• Feature/Setting: “Payment Webhooks” — Listen for payment.paid, payment.failed, refund.created events.
  
• Sample config: URL registered for all payment lifecycle events.
  

19. Razorpay

• Feature/Setting: “Webhook” — Subscribe to payment.captured, payment.failed, refund.processed.
  
• Sample config: Webhook endpoint for status changes.
  

20. Chargebee

• Feature/Setting: “Events Webhook” — Subscribe to payment_succeeded, payment_failed, refund_initiated events.
  
• Sample config: Set webhook for recurring and one-off transactions.
  

21. Slack

• Feature/Setting: “Incoming Webhooks” — Configure to post alert when payment event arrives.
  
• Sample config: Use for internal operational notifications.
  

22. Twilio

• Feature/Setting: “Programmable SMS” — API triggers SMS to pet owner on payment event.
  
• Sample config: Auto-SMS for receipt or payment overdue notification.
  

23. SendGrid

• Feature/Setting: “Transactional Email API” — Send receipts or alerts via transactional template on payment status update.
  
• Sample config: Auto-email configuration for each event type.
  

24. Microsoft Teams

• Feature/Setting: “Incoming Webhook Connector” — Post card to finance channel on payment events.
  
• Sample config: Automated message for payment confirmation.
  

25. Google Sheets

• Feature/Setting: “API or App Script” — Auto-log payment events as new rows.
  
• Sample config: Sync payments for record-keeping or reporting.
  

Benefits

1. Instant payment status alerts for staff and clients, minimizing delays and errors.

2. Automated client communication improves transparency and satisfaction.

3. Reduced manual reconciliation and administrative workload.

4. Improved financial monitoring, reporting accuracy, and regulatory compliance.

5. Timely identification and response to payment disputes, failures, or overdue accounts.