Collect co-pays or deductibles via secure links

**Purpose**

1.1. Automate and secure the collection of patient co-payments or deductibles by generating, sending, and tracking payment requests via encrypted digital links.
1.2. Reduce administrative burden, minimize payment delays, improve patient experience, and ensure compliance with data security standards for addiction treatment centers.

**Trigger Conditions**

2.1. Appointment scheduled or confirmed
2.2. Billing event posted in EHR/EMR
2.3. Patient discharge or claim adjudication
2.4. Manual billing staff request
2.5. Insurance verification completed with patient responsibility determined

**Platform Variants**

3.1. Stripe
• Feature: Payment Links API; configure to create individualized, secure payment URLs
3.2. Square
• Setting: Create Payment Link; use Square’s API for patient-specific co-pay amounts
3.3. PayPal
• API: Create Invoice endpoint; auto-generate invoices with secure payment link
3.4. Twilio
• Feature: Programmable Messaging; send payment links via SMS using message templates
3.5. SendGrid
• API: Transactional Email; embed payment links in automated payment request emails
3.6. DocuSign
• Feature: Request Payments in envelopes; collect payment as patient digitally signs
3.7. Zoho Books
• API: Create Payment Links endpoint; trigger on new billable event
3.8. Slack
• Setting: Workflow Builder; send secure links to patient-facing channels
3.9. Salesforce Health Cloud
• API: Flow Builder + Payment Gateway; initiate automated co-pay collection flows
3.10. QuickBooks Online
• API: Send Sales Receipt; auto-email secure link upon invoice generation
3.11. Google Workspace
• Script: Apps Script to send payment links via Gmail and log status in Sheets
3.12. Microsoft Power Automate
• Flow: Dynamics 365 event triggers payment link generation via partner payment service connector
3.13. WhatsApp Business API
• Feature: Template messages; send secure payment link notifications
3.14. Intercom
• Feature: Custom Bot + Payment Link Block; trigger in support chat window
3.15. HubSpot
• Workflow: Automated email with dynamic payment link for billing events
3.16. Kareo
• API: Encounter event triggers external payment link integration
3.17. Hint Health
• Feature: API for secure payment requests triggered by patient account changes
3.18. AdvancedMD
• API: Billing event posts trigger webhook to payment service for link creation
3.19. MedEZ
• Feature: Patient Portal messaging with dynamic payment links
3.20. FreshBooks
• API: Automated invoice with payment link on patient record update

**Benefits**

4.1. Streamlines co-pay and deductible collection across channels (SMS, email, chat).
4.2. Improves payment compliance and cash flow for addiction treatment centers.
4.3. Decreases manual billing workload and human errors.
4.4. Reduces payment cycle time from service to collection.
4.5. Enhances digital patient experience and maintains HIPAA-compliant security.