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Payment link dispatch and follow-up

Purpose

1.1. Automate dispatch of payment links to clients after bill generation to ensure timely payments.
1.2. Track client interactions, automate reminders, and record payment status, reducing manual billing effort.
1.3. Integrate client data, billing systems, messaging channels, and payment processors for a seamless flow covering invoice issuance through final payment.

Trigger Conditions

2.1. New invoice generated in legal billing software.
2.2. Payment not received after a specified period (e.g., 7 days).
2.3. Change in invoice or contact details.
2.4. Direct request for payment link from attorney or client.

Platform Variants

3.1. Twilio SMS
  • Feature: Programmable Messaging – Send payment links via SMS.
  • Sample Configuration: Use /Messages API with dynamic client number and payment URL.
3.2. SendGrid
  • Feature: Transactional Email API – Email clients unique payment links.
  • Sample Configuration: POST to /mail/send with template ID and attached link.
3.3. Stripe
  • Feature: Payment Links API – Generate and manage payment links.
  • Sample Configuration: POST to /v1/payment_links, auto-return link for dispatch.
3.4. PayPal
  • Feature: Invoicing API – Auto-generate PayPal invoice and share payment link.
  • Sample Configuration: POST to /v2/invoicing/invoices, extract href from response.
3.5. Zoho Books
  • Feature: Sales Invoice API – Trigger custom payment email with link.
  • Sample Configuration: POST to /invoices/{invoice_id}/email.
3.6. QuickBooks Online
  • Feature: Invoice Send API – Dispatch invoice email with embedded payment link.
  • Sample Configuration: POST to /v3/company/{company_id}/invoice/{invoice_id}/send.
3.7. Mailgun
  • Feature: Email API – Send scheduled follow-up emails.
  • Sample Configuration: POST to /messages with dynamic content.
3.8. WhatsApp Business Cloud API
  • Feature: Message Send – WhatsApp delivery of payment links and reminders.
  • Sample Configuration: POST to /v13.0/{phone_number_id}/messages with document URL.
3.9. Pabbly Connect
  • Feature: Workflow automation – Trigger emails/SMS on billing events.
  • Sample Configuration: Connect triggers to email/SMS modules.
3.10. Slack
  • Feature: Incoming Webhooks – Notify internal teams of dispatched or overdue links.
  • Sample Configuration: POST payload to /services/Txxxx/Bxxxx/xxxxxx.
3.11. HubSpot
  • Feature: Workflows – Automated sequence to email clients based on deal stage.
  • Sample Configuration: Use enrollment triggers for unpaid invoice.
3.12. Microsoft Outlook Graph API
  • Feature: SendMail – Auto-email payment links.
  • Sample Configuration: POST to /me/sendMail with message body/link.
3.13. Calendly
  • Feature: Webhooks – Trigger on appointment, send pre-billing payment request.
  • Sample Configuration: Forward invitee info to messaging integration.
3.14. Xero
  • Feature: Invoice API – Email invoice with embedded payment link.
  • Sample Configuration: POST to /api.xro/2.0/EmailInvoice.
3.15. Intercom
  • Feature: Automated outbound messages to pending payments via chat/email.
  • Sample Configuration: Set rule for billing status change.
3.16. Aircall
  • Feature: Call webhook on new invoice, prompt agent to send link.
  • Sample Configuration: POST contact and invoice data to call notes.
3.17. Google Sheets
  • Feature: Track sent links/follow-up status, trigger automation via update.
  • Sample Configuration: Use Sheets API to monitor column changes.
3.18. Salesforce
  • Feature: Flow Automation – Dispatch link based on custom object/invoice.
  • Sample Configuration: Configure Process Builder or Flow with conditions.
3.19. Outlook 365 Power Automate
  • Feature: Automated email flows for payment links/reminders.
  • Sample Configuration: Create flow triggered on SharePoint or invoice update.
3.20. ActiveCampaign
  • Feature: Automation workflows – Email and SMS payment links and reminders.
  • Sample Configuration: Use tag triggers or custom fields for automation.

Benefits

4.1. Decreases late payments, enhancing predictable cash flow.
4.2. Frees staff from repetitive manual follow-up.
4.3. Centralizes communication and audit trails.
4.4. Reduces errors by standardizing payment link delivery and reminders.
4.5. Enables clients to pay quickly through preferred channels.

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