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Client reminder notifications before events

Purpose

 1.1. The automation purpose is to schedule and send timely client reminder notifications prior to event dates, ensuring clients receive automated alerts via multiple channels (SMS, email, push notifications, voice) to reduce no-shows and confirm event participation.
 1.2. Automate the process of extracting booking data, calculating time offsets (1 day, 1 hour, etc.), and sending reminders without manual intervention.
 1.3. Enable easy customization of message templates, schedules, and notification channels, enhancing the client experience and operational efficiency for photo booth businesses.

Trigger Conditions

 2.1. Automated trigger upon event booking or confirmation entry in the calendar/database.
 2.2. Scheduled automation based on the proximity of the event (e.g., T-24h, T-2h, T-30min).
 2.3. Changes or cancellations in booking status can trigger update or cancel notification automations.
 2.4. Manual trigger option for re-sending reminders.

Platform Variants


 3.1. Twilio
  • Feature/Setting: Programmable Messaging API
  • Configure API to automate SMS reminders via scheduled workflows, e.g., scheduleMessage with event time offset.

 3.2. SendGrid
  • Feature/Setting: Email API, Marketing Campaigns
  • Configure templates and use SMTP/API triggers to automate email notifications before the event.

 3.3. Slack
  • Feature/Setting: Incoming Webhooks
  • Automate direct message or channel alert to client or internal event channel using webhook URLs.

 3.4. Microsoft Teams
  • Feature/Setting: Connector API
  • Automate reminder posts to Teams channels/groups linked to client collaborations.

 3.5. WhatsApp Business API
  • Feature/Setting: Message Templates
  • Configure template messages and schedule automated WhatsApp reminders to clients.

 3.6. Outlook/Office 365
  • Feature/Setting: Calendar Events + Automated Emails
  • Configure Flow/Logic Apps to automate reminders based on calendar events.

 3.7. Google Calendar
  • Feature/Setting: Event Notifications
  • Automate reminder emails/notifications based on event triggers and custom time periods.

 3.8. Facebook Messenger
  • Feature/Setting: Messenger Send API
  • Automate pre-scheduled reminders to client Messenger accounts.

 3.9. HubSpot
  • Feature/Setting: Workflow Automation
  • Set up automations to email or text clients before booked events.

 3.10. Salesforce
  • Feature/Setting: Process Builder or Flow
  • Automates triggering reminder tasks or communications using record-based workflows.

 3.11. Zoho CRM
  • Feature/Setting: Workflow Rules
  • Automate notifications via SMS/Email based on event field calculations.

 3.12. Mailchimp
  • Feature/Setting: Campaign Triggers
  • Automate pre-event campaigns using scheduled triggers aligned with booking dates.

 3.13. Pipedrive
  • Feature/Setting: Workflow Automation
  • Automate sending reminders via email/SMS with booked activity reference.

 3.14. ActiveCampaign
  • Feature/Setting: Automations
  • Automate sending reminders using Event Date triggers and email/SMS integration.

 3.15. Calendly
  • Feature/Setting: Event Reminders
  • Automate email/SMS reminders configured on event type basis.

 3.16. Intercom
  • Feature/Setting: Message Automation
  • Automate reminder chat or email messages based on scheduled event data.

 3.17. Aircall
  • Feature/Setting: Automated Call Workflows
  • Automate outbound voice call reminders via API-driven schedules.

 3.18. Notion
  • Feature/Setting: Databases + Automation APIs
  • Automate in-app or email reminders based on timeline database entries.

 3.19. Asana
  • Feature/Setting: Task Automation
  • Automate tasks or messages scheduled before event deadlines.

 3.20. Monday.com
  • Feature/Setting: Automation Recipes
  • Automate reminder notifications linked to dates in event coordination boards.

Benefits

 4.1. Automates and standardizes client communications, minimizing manual effort.
 4.2. Reduces operational costs and human errors through scheduled automation flows.
 4.3. Scalability: enables bulk reminders for multiple events, automating high client volumes.
 4.4. Enhances client confidence through reliable, automated, and professional reminder processes.
 4.5. Automating reminders increases event attendance and optimizes business reputation.
 4.6. Frees staff for higher-value tasks by automating repetitive notification chores.
 4.7. Enables easy tracking and audit of all automated client communications across platforms.

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