Booking and Reservation ManagementPurpose
1.2. Enable every change (creation, update, cancellation) in reservation systems to instantly reflect in each assigned driver’s digital calendar, optimizing resource management and client communication.
1.3. Integrate notification workflows for automated reminders, assignment changes, and overload prevention by monitoring schedule density.
Trigger Conditions
2.2. Existing reservation is modified (time, route, passenger count, cancellation).
2.3. Driver is reassigned or unassigned from a reservation.
2.4. Bulk import/sync of upcoming reservations or shifts.
2.5. Driver marks unavailability or leave in calendar.
Platform Variants
• API: Calendar API v3 – use "Events.insert," "Events.patch," and "Events.delete" endpoints to add/update/cancel calendar events for each driver email.
3.2. Microsoft Outlook/Office 365 Calendar
• API: Microsoft Graph "Create Event," "Update Event," and "Delete Event" for users in Azure AD.
3.3. Apple iCloud Calendar
• API: CalDAV protocol – configure "VEVENT" creation, modification, removal for driver-linked iCloud accounts.
3.4. Zoho Calendar
• API: Insert/Update Event endpoint via Zoho Calendar REST API.
3.5. Salesforce
• Feature: Salesforce Event Object automation via REST API – sync reservation objects with driver "Event" records.
3.6. HubSpot
• Feature: Engage Meetings API – push bookings as "Engagement" meeting records linked to driver owners.
3.7. Acuity Scheduling
• Feature: Appointment webhooks – trigger on new, changed, or cancelled appointments, then send to driver calendars via API.
3.8. Calendly
• Feature: Webhook Subscriptions – sync scheduled events to drivers via "Invitee Created" and "Invitee Canceled" webhooks.
3.9. Google Sheets
• Feature: Apps Script automation – on row addition or edit (reservation), update driver calendar API accordingly.
3.10. SAP SuccessFactors
• Feature: OData API – update employee (driver) schedule objects upon reservation changes.
3.11. IBM Notes/Domino Calendar
• API: Domino REST Calendar Service – use "POST," "PUT," and "DELETE" calls to manage driver calendar entries.
3.12. Slack
• Feature: Reminders API – send real-time calendar-reminder messages to assigned driver Slack accounts.
3.13. Trello
• Feature: Calendar Power-Up and API – automatically create/shuffle Trello cards tied to driver calendar feeds.
3.14. monday.com
• Feature: Automations + Calendar Integration – upon shuttle reservation item update, sync time-slot with Google/Outlook calendar via built-in automation.
3.15. Booking.com for Business API
• Feature: Reservation Webhooks – send reservation confirmations/changes to drivers’ calendars.
3.16. Expedia Partner Solutions API
• Feature: Itinerary Notification – receive booking data and create/update driver calendar entries.
3.17. QuickBooks Time
• Feature: Schedule API – push shuttle assignments as time blocks on driver schedules.
3.18. Freshdesk
• Feature: Ticket to Calendar automation – upon support-ticket for shuttle service, auto-create driver calendar event using webhooks.
3.19. ClickUp
• Feature: Calendar View Automation – create synced tasks for driver shuttle pickups and link to external calendars.
3.20. Asana
• Feature: Task-to-Calendar integration – with project for shuttle runs, update driver tasks and sync deadlines/times to Google or Outlook calendar.
Benefits
4.2. Minimizes manual schedule maintenance, reducing error and administration time.
4.3. Instant notifications facilitate rapid adaptation to booking changes.
4.4. Empowers granular reporting and analytics on real-time availability and utilization.
4.5. Enhances customer experience with on-time, well-coordinated service delivery.