Booking and Reservation ManagementPurpose
1.2. Centralize and synchronize updates for reservations, cancellations, and amendments across internal dispatch and third-party partner sites (OTAs, GDS, bespoke travel portals).
1.3. Reduce manual input errors, avoid double bookings, accelerate confirmation cycles, and ensure real-time seat inventory accuracy.
1.4. Enable cross-platform analytics and customer communication triggered by booking statuses.
Trigger Conditions
2.2. Reservation cancellation or amendment from travel agency or OTA.
2.3. Inventory or pricing updates from shuttle operator.
2.4. Customer direct booking via third-party channel.
2.5. Payment confirmation status change.
Platform Variants
3.1. Sabre
• API: CreateReservationRQ/EndTransactionLLSRQ — configure endpoint to send/receive booking data.
• Feature/Setting: Scheduled API polling or webhook notifications.
3.2. Amadeus
• API: Booking API — POST requests for reservation, retrieve reservation via GET.
• Feature/Setting: OAuth2 credentials, trigger webhook on booking state change.
3.3. Expedia Partner Solutions
• API: EPS Rapid API — rapid.hotelBookings.create and rapid.hotelBookings.retrieve.
• Feature/Setting: JSON payloads with booking, cancellation, and modification data.
3.4. Booking.com
• API: OTA_HotelResNotifRQ (XML push notifications)
• Feature/Setting: Automated endpoint to receive or send booking status changes.
3.5. Travelport
• API: Universal API Air Service/Reservation Create Transaction
• Feature/Setting: Scheduled sync via SOAP/XML payloads and HTTP endpoints.
3.6. Trip.com
• API: Hotel Booking API v2 — endpoint POST/request for bookings
• Feature/Setting: Automate reservation feed via webhook.
3.7. Kayak (Booking Integration)
• API: Supplier API / Booking Feed
• Feature/Setting: Periodic pull via tokens, push confirmed bookings.
3.8. Skyscanner for Business
• API: Car Hire & Transfer API — Push bookings to endpoint
• Feature/Setting: Setup reservation webhook and schedule sync every hour.
3.9. Google Hotel Ads
• API: Booking Link Integration
• Feature/Setting: Direct ingestion of booking data using JSON push.
3.10. Priceline Partner Solutions
• API: Booking Notification API — POST booking changes
• Feature/Setting: Automated update triggers via incoming webhook.
3.11. Airbnb
• API: Reservation API v1 — Push/pull new bookings
• Feature/Setting: Instantaneous POST/GET per change event.
3.12. Agoda
• API: PropertyConnect Reservations Pull API
• Feature/Setting: Scheduled pulls and change triggers.
3.13. Travelline
• API: BookingEngine API
• Feature/Setting: Use POST for reservation updates, trigger notifications.
3.14. TBO Holidays
• API: Hotel Booking Creation API
• Feature/Setting: Integrate order creation endpoint, automate booking updates.
3.15. Webjet
• API: Supplier Integration — XML booking notifications
• Feature/Setting: Periodic check and push new bookings.
3.16. GetYourGuide
• API: Supplier Booking API (REST/JSON)
• Feature/Setting: Update shuttle availability, send/receive bookings.
3.17. Viator
• API: Booking API v2
• Feature/Setting: POST for new, PUT for amended bookings, webhooks for instant changes.
3.18. Trawex
• API: Hotel/Transfer Booking
• Feature/Setting: Automated endpoints and scheduled updates.
3.19. Rezdy
• API: Booking Notifications API
• Feature/Setting: Trigger reservation sync on event.
3.20. Checkfront
• API: Booking API — create, edit, delete
• Feature/Setting: Automated integration via OAuth2, trigger on status change.
Benefits
4.2. Eliminates manual reconciliation for operations and customer service.
4.3. Minimizes risk of overbooking and lost reservations.
4.4. Enables rapid, automated customer confirmations and updates.
4.5. Supports scaling by integrating with numerous agency/OTA environments simultaneously.
4.6. Provides measurable event tracking for audits and reporting.