Booking and Reservation ManagementPurpose
1.2. Automate detection and offer of suitable upgrades to maximize guest satisfaction and revenue.
1.3. Perform real-time automated decision-making for room assignments linked to housekeeping status and dynamic pricing.
1.4. Execute automated notifications to guests and staff regarding assignments and upgrades.
Trigger Conditions
2.2. Guest check-in time approaches or self-check-in is initiated.
2.3. Housekeeping updates room status (clean/dirty/ready).
2.4. Guest achieves loyalty tier or meets upgrade policy.
Platform Variants
• API: /roomAssignment/autoAssign — automate batch assignment of available rooms by guest profile matching.
3.2. Cloudbeds PMS
• Feature: "Automated Room Assignment" tool for instant, rule-based allocation.
3.3. SabeeApp
• API: /rooms/auto-assign — automate based on cleaning, maintenance, preferences.
3.4. RoomRaccoon
• Automated Room Upgrade Engine — schedule upgrades using pricing APIs and guest profiles.
3.5. Hotelogix
• Trigger: Room Assignment automation rule for online bookings.
3.6. ResNexus
• API: /assign-room — automate assignment and flag upgrade opportunities.
3.7. Little Hotelier
• Setting: Automated room optimization with last-minute upgrade options.
3.8. StayNTouch PMS
• Module: Auto-Assignment, eligibility logic for upgrades.
3.9. eZee Absolute
• API: /room_auto_assign; automated batch processing and notifications.
3.10. RMS Cloud
• Feature: Room Assignment Automation Wizard for group and single bookings.
3.11. Mews PMS
• Endpoint: Assignments API, automatedly distribute rooms, trigger upgrades.
3.12. Guestline
• Function: Automated allocation policy engine.
3.13. Opera PMS (On-prem)
• Stored Procedure: batch_auto_room_assignment, triggered on reservation event.
3.14. BookingSuite (by Booking.com)
• Integration: Automated upgrade suggestions via "Connected Automation" APIs.
3.15. OTA Sync
• Rule: Upgrade automation based on “overbooked” or “high-value guest” logic.
3.16. Clock PMS+
• Feature: Room Assignment Automator with upgrade criteria management.
3.17. Beds24
• Automation setting: Prioritize upgrades for loyalty guests as bookings enter system.
3.18. Protel PMS
• API: /room/assignment — automate grouped/un-grouped assignment workflows.
3.19. Frontdesk Master
• Batch Automation: Smart Room Assignment and Upgrade engine.
3.20. WebRezPro
• Trigger Event: Reservation Created — automate optimal assignment based on rules.
3.21. Salesforce Service Cloud (with Integration Middleware)
• Automation: Flow Builder, trigger assignment logic, invoke upgrade suggestions by API.
Benefits
4.2. Automated upgrade offers boost guest experience and revenue.
4.3. Real-time automation reduces overbooking, errors, and idle inventory.
4.4. Ensures consistent application of assignment and upgrade policies.
4.5. Empowers staff to focus on guest service rather than manual processes.
4.6. Enhanced guest satisfaction via personalized and timely automated upgrades.
4.7. Provides automatable audit trails and analytics for ongoing process optimization.