Purpose
1.2. Automator sends instant confirmation to guests and syncs confirmed bookings with their personal calendars (Google, Outlook, Apple).
1.3. Eliminates manual email or call confirmations, optimizes management, and reduces double-booking risks.
1.4. Automates guest reminders, updates, and changes to instantly reflect in both the business and guest schedules.
1.5. Supports 24/7 booking flows, collects reservation details, activates payment logic, and notifies on payment completion.
Trigger Conditions
2.2. Payment is completed, or pre-authorization is received.
2.3. Modification or cancellation of the existing booking.
2.4. Calendar availability updates, automating the slot confirmation process.
Platform Variants
3.1. Google Calendar API
• Feature/Setting: Insert event — automate creation of booking details in customer’s and spa’s Google Calendar.
3.2. Microsoft Outlook Calendar API
• Feature/Setting: Create calendar event — automator syncs and updates bookings as Outlook events.
3.3. Apple Calendar via iCloud API
• Feature/Setting: Add event to iCloud Calendar — automate sending .ics invites for seamless Apple sync.
3.4. Acuity Scheduling
• Feature/Setting: Webhooks & API — automates external event notifications upon confirmed bookings.
3.5. Calendly
• Feature/Setting: Event Scheduled trigger — automation kicks off upon guest selection.
3.6. Zoom Meetings API
• Feature/Setting: Create meeting — automate link insertion for baths with virtual tours or pre-arrival briefings.
3.7. Twilio
• Feature/Setting: Messaging API — automate SMS confirmations/notifications for booking actions.
3.8. SendGrid
• Feature/Setting: Send Email — automate email confirmations with calendar attachment.
3.9. Stripe
• Feature/Setting: Payment Intent Succeeded webhook — automation only triggers after payment confirmation.
3.10. PayPal IPN
• Feature/Setting: Instant Payment Notification automates after successful transaction.
3.11. Zapier
• Feature/Setting: Zap triggers — automate cross-platform sync and notifications on booking events.
3.12. Google Forms
• Feature/Setting: Form submit trigger — automate starts when guests complete reservation form.
3.13. HubSpot CRM
• Feature/Setting: Workflow trigger — automate updates guest profile and logs booking.
3.14. Salesforce
• Feature/Setting: Process Builder Flow — automated task creation on confirmed booking.
3.15. Mailchimp
• Feature/Setting: Campaign API — automate follow-up or promotional emails post-booking.
3.16. WhatsApp Business API
• Feature/Setting: Automated confirmation/reactive reminders for new bookings or changes.
3.17. Slack
• Feature/Setting: Post message to channel — automates team notification for every new/rescheduled/canceled booking.
3.18. Notion
• Feature/Setting: API database insert — automate logs of every booking for analytics/tracking.
3.19. Monday.com
• Feature/Setting: Create/update item — automate update to booking tracking boards.
3.20. Trello
• Feature/Setting: Create card — automate creation of booking task in admin workflow.
Benefits
4.2. Automating confirmations ensures consistent, fast guest communication.
4.3. Calendar sync automation minimizes double-bookings and lost reservations.
4.4. Booking automation scales easily, supporting growth without extra manual labor.
4.5. Automation increases guest satisfaction with rapid, professional confirmation and reminders.
4.6. Automator provides real-time recordkeeping and improved data for decision-making.