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Online payment processing and confirmation automation

Purpose

1.1. Streamline online payment workflows for bookings, immediately notify customers and staff of payment status, reduce manual errors, integrate receipts, and synchronize records across financial, CRM, and booking platforms.
1.2. Ensure instant confirmation and accurate reporting for family fun center reservations, handling multiple payment methods while maintaining compliance and customer satisfaction.

Trigger Conditions

2.1. Customer submits reservation and proceeds to online payment.
2.2. Third-party payment gateway receives payment authorization or completion webhook.
2.3. Platform detects updated payment status in an external booking or POS system.
2.4. Payment receipt email arrives at designated inbox.
2.5. Manual status override from staff dashboard.

Platform Variants

3.1. Stripe
• Feature/Setting: "Checkout Session Completed" webhook, configure webhook endpoint with secret key for event verification.
3.2. PayPal
• Feature/Setting: "Payment Capture Completed" webhook in developer dashboard, set up listener URL for payment status updates.
3.3. Square
• Feature/Setting: "Payment Updated" webhook, application dashboard to register target URL and secret for payment notification.
3.4. Authorize.Net
• Feature/Setting: "Silent Post URL" for transaction notifications, configure in Merchant Interface > Account > Silent Post URL.
3.5. Braintree
• Feature/Setting: "Disbursement Webhook", assign endpoint for transaction settlement, use public/private key pair for validation.
3.6. Adyen
• Feature/Setting: "Notification Webhooks", enable in Customer Area > Developers > Webhooks, filter for PAYMENT_CAPTURE event.
3.7. Mollie
• Feature/Setting: "Payment webhookUrl" parameter in payment creation API, listen and confirm transaction status.
3.8. Razorpay
• Feature/Setting: "Payment Captured" webhook with secret, subscribe in Razorpay dashboard for real-time event delivery.
3.9. Worldpay
• Feature/Setting: "Notification Postback" configured in Merchant Admin Interface, for payment status updates.
3.10. Amazon Pay
• Feature/Setting: "Instant Payment Notification (IPN)", configure receiving endpoint in Amazon Seller Central.
3.11. Apple Pay
• Feature/Setting: Integrate with payment processor webhooks (Stripe, Adyen, etc.) accepting Apple Pay tokens, map event type.
3.12. Google Pay
• Feature/Setting: Connect payment gateway's webhook for Google Pay; parse "paymentData" token in event.
3.13. Ingenico
• Feature/Setting: "DirectLink" or webhook postback setup in Configuration > Technical Information > Transaction Feedback.
3.14. Shopify Payments
• Feature/Setting: “Order Paid” webhook, subscribe in Shopify Admin > Settings > Notifications.
3.15. WooCommerce
• Feature/Setting: "woocommerce_order_status_completed" hook, set up with REST API or action scheduler.
3.16. QuickBooks Payments
• Feature/Setting: "Webhooks" in developer portal, subscribing to "Payment" resource events.
3.17. FreshBooks
• Feature/Setting: "Invoice Paid" webhook at Business > Integrations > Webhooks for payment confirmation.
3.18. Xero
• Feature/Setting: Configure "Payment Create" webhooks in developer app, monitor for successful transaction.
3.19. Zoho Books
• Feature/Setting: "Payment Received" webhook, set target URL in Automation > Webhooks.
3.20. SendGrid
• Feature/Setting: "Inbound Parse Webhook" to capture and process emailed receipts, set up destination parser URL.
3.21. Twilio
• Feature/Setting: "Programmable SMS API" to notify customer with payment confirmation, configure messaging service or webhook trigger.
3.22. Salesforce
• Feature/Setting: "Platform Events" or REST API to update CRM with payment confirmation, configured via Process Builder or Flow.
3.23. Microsoft Power Automate
• Feature/Setting: Connectors for payment platforms, trigger automation from payment event, e.g., Stripe or PayPal triggers.
3.24. Zapier
• Feature/Setting: Set up payment platform trigger (e.g., "New Sale in Stripe"), push updates to booking system.

Benefits

4.1. Near real-time booking status updates ensure slot confirmation and improved customer trust.
4.2. Elimination of manual reconciliation; reduction in human errors.
4.3. Unified records for accounting and CRM; enhanced reporting and compliance.
4.4. Automated notifications to both customers and internal stakeholders speed up post-payment workflows.
4.5. Scalable integration with diverse payment providers and communication channels.
4.6. Allows for up-to-date dashboard displays, analytics, and one-click refunds or adjustments.

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