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Group booking management system

Purpose

1.1. Automate the complete group booking management lifecycle for futsal courts—corporate requests, scheduling, resource allocation, notifications, payment collection, and rescheduling/cancellation processes.
1.2. Streamline multi-person, multi-slot booking with automated group communication, consent management, invoicing, and real-time updates.
1.3. Automates confirming court availability, sending group invitations, tracking RSVPs, aggregating preferences, and updating all stakeholders on booking status automatedly.

Trigger Conditions

2.1. Automatedly trigger when a corporate user submits a group booking request via portal, email, or integrated form.
2.2. Automate upon changes in booking status—confirmation, modification, cancellation, or payment events.
2.3. Automation starts if group size exceeds defined minimum, or specific team/department identifiers are detected in requests.

Platform Variants


3.1. Google Calendar API
• Feature: automate event creation, send invites; configure OAuth2 & scopes “calendar.events” for push updates.
3.2. Microsoft Graph / Outlook Calendar
• Feature: automate calendar invite to group; configure “Calendars.ReadWrite” permission and webhook for RSVP tracking.
3.3. Salesforce
• Feature: automate group opportunity creation, task assignments; use “Event” SObject API.
3.4. Zoho CRM
• Feature: automate booking lead creation, send group notification; enable Booking/Events module API access.
3.5. SendGrid
• Feature: automated email notifications; configure “Mail Send API” and dynamic template data.
3.6. Twilio SMS
• Feature: automate SMS reminders; configure “Messaging Service” and webhook for inbound responses.
3.7. Slack API
• Feature: automate group chat invite on booking; configure “Conversations:write” and bot event listeners.
3.8. Microsoft Teams
• Feature: automate notification card to group channel; configure “Incoming Webhook” for booking updates.
3.9. Stripe
• Feature: automate payment flow; configure “Checkout Sessions API” for invoice and split-payments.
3.10. PayPal
• Feature: automate payment requests for group bookings; use “Payouts API”.
3.11. Typeform
• Feature: automate intake of group details or preferences; configure webhook to trigger on submission.
3.12. Airtable
• Feature: automate booking data logging and group status tracking; configure “Bases:write” API.
3.13. Dropbox
• Feature: automated document sharing for waivers or booking terms; configure “/files/upload” endpoint.
3.14. DocuSign
• Feature: automate sending waivers and collecting signatures; configure “eSignature REST API” template.
3.15. HubSpot
• Feature: automate follow-up CRM sequences; configure “Engagements API” for task reminders.
3.16. Mailchimp
• Feature: automate group follow-up campaign; configure “Campaigns API” and segmented audiences.
3.17. Zoom
• Feature: automate meeting room link for pre-game briefings; configure “Meetings API” via OAuth.
3.18. Trello
• Feature: automate task card for staff on each booking; configure “Cards:Create” endpoint.
3.19. Google Sheets
• Feature: automate group booking logs; configure “Sheets API” append to sheet.
3.20. WhatsApp Business API
• Feature: automate group notifications; configure “messages” endpoint with template approval.
3.21. Calendly
• Feature: automate group slot suggestions and confirmations; configure webhook to observe bookings.
3.22. Intercom
• Feature: automate in-app messaging to group; configure “Conversations API” for booking updates.

Benefits

4.1. End-to-end automation eliminates manual coordination, saving staff time.
4.2. Automates group notifications and confirmations, reducing no-shows and confusion.
4.3. Automation ensures real-time, error-free bookings, even for large groups.
4.4. Automates payment, reporting, and communication autonomously—enabling scale.
4.5. Automating all steps improves customer experience and resource utilization.

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