Booking & SchedulingPurpose
1.2. Eliminate manual outreach by automatedly detecting cancellations and sending notifications to waitlisted clients.
1.3. Automate class booking confirmation for users accepting a spot, reserving their seat and updating all back-end systems.
1.4. Provide seamless automated integration across booking, communication, and CRM systems for aromatherapy training businesses.
Trigger Conditions
2.2. When a waitlisted client enrolls by accepting the automated invitation.
2.3. Scheduled pre-class reminders to waitlisted users about pending seat availability.
2.4. Detection of time lapse since notification without user response, triggering follow-up automation.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Automate outbound SMS notifications using Programmable SMS; configure webhook to trigger messaging on cancellation event.
3.2. SendGrid
• Feature/Setting: Automate transactional email with SendGrid API (v3/mail/send); trigger email from class scheduling app.
3.3. Slack
• Feature/Setting: Automatic Slack channel/message notifications using Incoming Webhooks; configure webhook URL and automate message formatting.
3.4. Microsoft Teams
• Feature/Setting: Automator posts in channels via Teams webhook connector; configure endpoint, trigger on cancellation update.
3.5. Outlook Calendar
• Feature/Setting: Automate calendar invitation updates via Microsoft Graph /calendar/events API; automate adding new confirmed attendees.
3.6. Google Calendar
• Feature/Setting: Automate event attendee updates using Google Calendar API (Events: patch); automate sending invites to new participants.
3.7. Mailgun
• Feature/Setting: Automate email alerts through Mailgun Messages API; configure domain, automate dynamic content for class details.
3.8. Pusher
• Feature/Setting: Real-time app notification automation with Pusher Channels (Trigger: waitlist update event).
3.9. Firebase Cloud Messaging
• Feature/Setting: Automate push notifications to mobile apps for waitlist invitations using FCM send API.
3.10. Zendesk
• Feature/Setting: Automate ticket creation for every waitlist notification via Zendesk API (tickets endpoint).
3.11. Intercom
• Feature/Setting: Automated in-app messaging using Intercom Messages API; targeting waitlisted users when seats open.
3.12. Salesforce
• Feature/Setting: Automate contact updates/case creation with REST API for tracking waitlist engagement.
3.13. HubSpot
• Feature/Setting: Automate contact and deal update using HubSpot Workflow API on notification acceptance/decline.
3.14. Zapier
• Feature/Setting: Automator triggers on booking cancellation, automatedly sends cross-app notifications via Zaps.
3.15. Calendly
• Feature/Setting: Automate event triggers for waitlist status updates via Calendly Webhooks integration.
3.16. Acuity Scheduling
• Feature/Setting: Automate filtered appointment notifications using Acuity API (Appointments endpoint).
3.17. ActiveCampaign
• Feature/Setting: Automated email sequencing to waitlist users using Automations feature; integrates with booking triggers.
3.18. Zoho CRM
• Feature/Setting: Automate follow-up creation in CRM using Zoho API (Leads or Contacts module, insert record).
3.19. ClickSend
• Feature/Setting: Automate SMS/email sends to waitlist via ClickSend REST API (send endpoint; event-triggered).
3.20. Freshdesk
• Feature/Setting: Automate ticket updates or notification tickets via Freshdesk Ticket API on waitlist changes.
Benefits
4.2. Clients are automatedly updated, improving booking rate and class attendance for aromatherapy sessions.
4.3. Seamless automated integration with CRM and communication tools ensures end-to-end tracking.
4.4. Automated reminders and escalations maximize the chance of filled classes, boosting wellness business revenue and efficiency.
4.5. Consistent automator-driven communications enhance participant experience and operational professionalism.