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Calendar sync with staff and customers

Purpose

1.1. Automate end-to-end synchronization of bookings between handicapped transportation staff and customers, avoiding double-bookings, missed appointments, and manual calendar updates.
1.2. Centralize scheduling for accessible transport staff, customers, and vehicles through automated calendar events and reminders.
1.3. Enable automated changes, cancellations, and real-time updates across multiple calendars and devices for seamless professional mobility service.
1.4. Provide automated notifications and confirmations for all parties, improving reliability and trust.
1.5. Automatedly create, update, and delete events, reducing admin costs and error-prone manual management.

Trigger Conditions

2.1. New booking made by customer through web, mobile app, or phone system.
2.2. Change or cancellation of an existing booking by staff or client.
2.3. Automated time-based reminders for pick-up, drop-off, or vehicle assignments.
2.4. Automated conflict detection in staff or vehicle schedules.
2.5. Completion of ride automatically triggers feedback request or billing process.

Platform Variants

3.1. Google Calendar
• Feature/Setting: Calendar API — automate event creation, updates, sync with staff/customer Google accounts.
3.2. Microsoft Outlook Calendar
• Feature/Setting: Graph API `/me/events` — automatedly create/update/delete meetings and notify invitees.
3.3. Apple Calendar (iCloud)
• Feature/Setting: CalDAV integration — automate syncing new bookings to iCloud calendars.
3.4. Zoom
• Feature/Setting: Meeting API — auto-generate virtual ride meetings, sync calendar invitations.
3.5. Calendly
• Feature/Setting: Webhooks/API — automatedly add bookings to Calendly and sync with external calendars.
3.6. Salesforce
• Feature/Setting: Event object via REST API — automate calendar events for transportation bookings.
3.7. HubSpot
• Feature/Setting: Meetings API — automate appointment scheduling and calendar integrations.
3.8. Zoho Calendar
• Feature/Setting: API endpoint — automate addition/updating of accessible transport slots/events.
3.9. Slack
• Feature/Setting: Event reminders & shared calendars via API — automated notifications and updates.
3.10. Office 365
• Feature/Setting: Outlook REST API — automate events for every booking/change.
3.11. Exchange Server
• Feature/Setting: EWS Managed API — automate event propagation for internal staff.
3.12. AirTable
• Feature/Setting: Automation scripts/API — link bookings table to calendar events.
3.13. Trello
• Feature/Setting: Power-Ups calendar sync — automated cards to events for ride bookings.
3.14. Monday.com
• Feature/Setting: Automation integrations/calendar API — automate assignment and event creation.
3.15. Asana
• Feature/Setting: Calendar integration — auto-sync transport tasks with calendars.
3.16. ClickUp
• Feature/Setting: Calendar view/Automations — automate bookings reflected as calendar events.
3.17. JotForm
• Feature/Setting: Appointment field + API — automate customer bookings into staff/customer calendars.
3.18. Acuity Scheduling
• Feature/Setting: Sync integrations/API — automatic push of bookings to calendars.
3.19. Bookeo
• Feature/Setting: Calendar sync API — automate accessible ride bookings with external calendars.
3.20. Doodle
• Feature/Setting: API/Webhooks — automate meeting and ride slot selection syncing with all stakeholders’ calendars.
3.21. Teamup Calendar
• Feature/Setting: Sharing links/API — automate staff/vehicle availability calendar management.
3.22. Outlook.com
• Feature/Setting: Calendar API — automate schedule updates from booking system to staff/customer online calendars.

Benefits

4.1. Automated calendar syncing reduces scheduling conflicts and double-bookings.
4.2. Saves time and money by eliminating manual entry through automation of routine calendar tasks.
4.3. Real-time automated updates boost ride punctuality and customer satisfaction.
4.4. Automated notifications enhance professionalism and trust in accessible transport services.
4.5. Centralized, automated oversight of staff and vehicle resource allocation streamlines business operations.
4.6. Automation ensures compliance with accessibility and data-sharing regulations by keeping booking data unified.
4.7. Automated reminders and confirmations minimize ride no-shows and maximize vehicle utilization.
4.8. Automating calendar sync produces auditable logs for service quality analysis.

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