Care Plan ManagementPurpose
1.2. Automates matching, notification, confirmation, logging, and follow-up tracking for all care tasks to ensure prompt, compliant delivery for adults in foster care environments.
1.3. Integrates with HR, scheduling, compliance, and care management systems for full-cycle traceability and reporting.
Trigger Conditions
2.2. Care task request from staff, physician, or electronic health record (EHR).
2.3. Change in caregiver schedule or unavailability.
2.4. Critical incident/alert requiring immediate task reassignment.
Platform Variants
• Feature: Programmable Messaging API
• Setting: Configure outbound messages to assigned caregiver on task allocation.
3.2. SendGrid
• Feature: Email API
• Setting: Set up template-based automated care task emails to caregivers.
3.3. Slack
• Feature: Incoming Webhooks or Workflow Builder
• Setting: Post assignment notifications in private caregiver channels.
3.4. Microsoft Teams
• Feature: Graph API and Adaptive Cards
• Setting: Deliver assignment with confirmation button in Teams chat.
3.5. Google Calendar
• Feature: Calendar Events API
• Setting: Insert/update calendar event for scheduled care shifts.
3.6. Salesforce Health Cloud
• Feature: Workflow Rules or Process Builder
• Setting: Trigger automated assignment on new care plan record.
3.7. Zendesk
• Feature: Ticket Assignment API
• Setting: Create/update caregiver tickets for each care task.
3.8. ServiceNow
• Feature: Assignment Rules
• Setting: Auto-assign tasks based on role/availability criteria.
3.9. PagerDuty
• Feature: Incidents API
• Setting: Trigger urgent care task assignment during incident alerts.
3.10. BambooHR
• Feature: Employee Directory API
• Setting: Fetch available caregiver profiles for eligibility matching.
3.11. Workday
• Feature: Human Resources API
• Setting: Verify caregiver qualifications for high-need tasks.
3.12. Meditech
• Feature: EHR Integration API
• Setting: Initiate assignments from care orders within patient profiles.
3.13. Epic (EHR)
• Feature: App Orchard APIs
• Setting: Sync tasks with Epic’s care coordination modules.
3.14. Kronos Workforce Central
• Feature: Scheduling REST API
• Setting: Check and update caregiver shifts with assigned tasks.
3.15. Zoho People
• Feature: Attendance Management API
• Setting: Route tasks only to present/checked-in caregivers.
3.16. Asana
• Feature: Tasks API
• Setting: Assign and update caregiving tasks with due dates.
3.17. Trello
• Feature: Cards API
• Setting: Move new care tasks to caregivers’ boards automatically.
3.18. monday.com
• Feature: Automations + Board API
• Setting: Create task items and assign to specific caregivers.
3.19. G Suite (Google Workspace)
• Feature: Gmail and Google Chat APIs
• Setting: Send custom notification emails or chat messages for assignments.
3.20. Outlook 365
• Feature: Graph API and Outlook Calendar
• Setting: Create event invitations and send assignment notifications.
3.21. Airtable
• Feature: Automation Scripts
• Setting: Allocate tasks from care plan base to record-linked caregivers.
3.22. CareSmartz360
• Feature: Scheduling/Dispatch Module API
• Setting: Auto-select and notify caregivers per care plan logic.
3.23. DocuSign
• Feature: eSignature API
• Setting: Request digital sign-off on task receipt and completion.
3.24. Zapier
• Feature: Multi-step Zap Automation
• Setting: Link care plan creation to multi-channel assignment.
3.25. HubSpot
• Feature: Workflows and Task API
• Setting: Assign follow-up tasks based on care outcomes logged.
Benefits
4.2. Enhances compliance through automatic task tracking and documentation.
4.3. Supports scaling care operations with minimal overhead.
4.4. Ensures continuity of care with timely reminders and task status updates.
4.5. Empowers care managers to focus on quality of care, not administrative overhead.