Purpose
1.2. Automate incident intake from emails, web forms, and SMS.
1.3. Automate assigning tasks and deadlines to attorneys or case managers.
1.4. Automate document uploads, evidence cataloguing, and integration with regulatory systems.
1.5. Automate triggering alerts for compliance deadlines, evidence review, and incident updates.
1.6. Automate compiling and exporting case summaries for court filing and client updates.
1.7. Automator for monitoring regulatory guidelines and adjusting task lists automatically.
Trigger Conditions
2.2. Automatedly triggered on regulatory deadline approach/date change.
2.3. Automate on document upload/update to case repository.
2.4. Incident status changed to ‘requires review’ or ‘escalated’.
2.5. Automated escalation of overdue tasks beyond set interval.
Platform Variants
• API: “When a new item is added” (SharePoint List); automates case creation.
3.2. Zapier
• Zap: “Email Parser by Zapier > Google Sheets”; automator for incident log updates.
3.3. Salesforce
• Flow: “Create Record (Case)”; automates logging and assignment.
3.4. Airtable
• API: “Airtable Automations - When record created/updated”; automates incident data table entries.
3.5. Twilio
• Function: “Programmable SMS - Webhook Receiver”; automates SMS-initiated reports.
3.6. Google Forms
• Script: “On Form Submit”; automating data dispatch to document management.
3.7. Slack
• Workflow: “Incoming Webhooks - Post message”; automated incident notifications to legal team channels.
3.8. Trello
• Power-Up: “Card creation via webhook”; automates task board for triage.
3.9. Jotform
• Integration: “Jotform Tables API”; automate extraction for legal review.
3.10. Asana
• Rule: “When task added to project”; automates task assignment and due date.
3.11. Monday.com
• Automation: “When status changes, notify”; automated reminders to stakeholders.
3.12. Smartsheet
• Automation: “Alerts & Actions”; automated escalation notifications.
3.13. DocuSign
• API: “Envelope Status Changed”; automates signed document tracking.
3.14. Dropbox
• Action: “New File in Folder” trigger; automated case file archiving.
3.15. Google Drive
• API: “Files: Watch”; automation for monitoring new uploads.
3.16. HubSpot
• Workflow: “Ticket Pipeline Movement”; automates incident progress tracking.
3.17. ServiceNow
• Flow: “Created/Updated Record”; automated assignment and notifications.
3.18. Notion
• Integration: “Database Item Created”; automates logging and reminders.
3.19. Intercom
• Webhook: “New conversation”; automator for incoming client communications.
3.20. Box
• API: “File Uploaded”; automating evidence intake for case files.
Benefits
4.2. Automating task assignment enhances compliance and internal accountability.
4.3. Automatedly generated alerts ensure critical deadlines are never missed.
4.4. Automates seamless documentation and evidence management.
4.5. Saves attorney and staff time through intelligent automation of repetitive processes.
4.6. Automating escalations improves response times to serious incidents.
4.7. Enhances organizational visibility via automated reporting and data centralization.