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HomeCustomer churn risk alertsClient Relations & Support

Client Relations & Support iconClient Relations & Support

Client Relations & Support

Customer churn risk alerts

admiJuly 6, 20251 min read
Client Relations & Support

Follow-up scheduling after issue resolution

admiJuly 6, 20251 min read
Client Relations & Support

Knowledge base article suggestions based on inquiry topic

admiJuly 6, 20251 min read
Client Relations & Support

Satisfaction score collection and reporting

admiJuly 6, 20251 min read
Client Relations & Support

SLA breach alerts to management

admiJuly 6, 20251 min read
Client Relations & Support

Assignment of tickets to appropriate support staff

admiJuly 6, 20251 min read
Client Relations & Support

Automated client communication updates on ticket status

admiJuly 6, 20251 min read
Client Relations & Support

Automated creation of support tickets from emails or forms

admiJuly 6, 20251 min read
Client Relations & Support

Case escalation workflow for unresolved issues

admiJuly 6, 20251 min read
Client Relations & Support

Client feedback survey dispatch post-service

admiJuly 6, 20251 min read
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