Communication and Customer Support Automations Personalized pre- and post-service communication automations
Communication and Customer Support Automations SLA tracking and auto-flagging for overdue support tickets
Communication and Customer Support Automations Automated multi-channel communication (SMS, email, WhatsApp)
Communication and Customer Support Automations Centralized inbox with auto-routing based on inquiry type
Communication and Customer Support Automations Chatbot for frequently asked questions and status updates
Communication and Customer Support Automations Group notifications for logistics changes or emergencies