Communication and Notification Automation Scheduled newsletters or announcements to residents and stakeholders
Communication and Notification Automation Routing incoming requests or feedback to the correct official automatically
Communication and Notification Automation Notification triggers for case progress or deadline reminders
Communication and Notification Automation Multi-channel alerts for public emergency or service outages
Communication and Notification Automation Escalation notifications if requests remain unaddressed beyond SLA
Communication and Notification Automation Auto-confirmations for appointment bookings with the office
Communication and Notification Automation Automated acknowledgement emails or SMS to citizens submitting requests
Communication and Notification Automation Automated RSVP/email confirmations for public meetings or hearings