Communication & Case Management

Communication & Case Management

Tracking and centralized logging of inbound and outbound correspondence

admiJuly 7, 20251 min read

Communication & Case Management

Scheduling and reminders for appointments and hearings

admiJuly 7, 20251 min read

Communication & Case Management

Real-time dashboards for case status and workload management

admiJuly 7, 20251 min read

Communication & Case Management

Pre-built email and SMS templates for citizen communication

admiJuly 7, 20251 min read

Communication & Case Management

Notification of legal authorities for flagged or suspicious registrations

admiJuly 7, 20251 min read

Communication & Case Management

Integration with helpdesk or ticketing systems for support requests

admiJuly 7, 20251 min read

Communication & Case Management

Escalation workflows for overdue or unresolved registrations

admiJuly 7, 20251 min read

Communication & Case Management

Automatic assignment of cases or requests to appropriate clerks

admiJuly 7, 20251 min read

Communication & Case Management

Automated documentation of case actions taken

admiJuly 7, 20251 min read

Communication & Case Management

Automated surveys and feedback collection after case closure

admiJuly 7, 20251 min read

Communication & Case Management

Task assignment and reminders for staff

admiJuly 6, 20251 min read

Communication & Case Management

Secure document sharing between caseworkers and applicants

admiJuly 6, 20251 min read