Communication & Customer Service

Communication & Customer Service

Reminder and alert system for time-sensitive tasks

admiJuly 7, 20251 min read

Communication & Customer Service

Problem case auto-escalation based on resolution time

admiJuly 7, 20251 min read

Communication & Customer Service

Escalation to human agent based on keywords or user actions

admiJuly 7, 20251 min read

Communication & Customer Service

Cross-channel notification for updates, matches, and appointments

admiJuly 7, 20251 min read

Communication & Customer Service

Churn risk detection and automated re-engagement sequences

admiJuly 7, 20251 min read

Communication & Customer Service

Centralized inbound inquiry routing to relevant teams

admiJuly 7, 20251 min read

Communication & Customer Service

Auto-responder for common queries via email, SMS, or chat

admiJuly 7, 20251 min read

Communication & Customer Service

Automated NPS (Net Promoter Score) and satisfaction surveys

admiJuly 7, 20251 min read

Communication & Customer Service

Tracking and follow-up of unresolved client requests

admiJuly 7, 20251 min read

Communication & Customer Service

Sentiment analysis of inbound customer communication

admiJuly 7, 20251 min read

Communication & Customer Service

Secure communication portal setup for clients

admiJuly 7, 20251 min read

Communication & Customer Service

Notification of important pension milestones (e.g., retirement eligibility)

admiJuly 7, 20251 min read