Customer Communication & Aftercare

Customer Communication & Aftercare

Escalate negative feedback for immediate attention

July 7, 20251 min read

Customer Communication & Aftercare

Gather post-installation feedback and satisfaction surveys

July 7, 20251 min read

Customer Communication & Aftercare

Manage online reputation by inviting satisfied clients to review

July 7, 20251 min read

Customer Communication & Aftercare

Notify clients of seasonal promotions or discounts

July 7, 20251 min read

Customer Communication & Aftercare

Re-engage past clients for referrals or repeat business

July 7, 20251 min read

Customer Communication & Aftercare

Schedule follow-up calls/emails for maintenance or upsell offers

July 7, 20251 min read

Customer Communication & Aftercare

Send automated appointment reminders and confirmations via SMS/email

July 7, 20251 min read

Customer Communication & Aftercare

Thank-you messages sent post-job completion automatically

July 7, 20251 min read

Customer Communication & Aftercare

Trigger warranty information emails upon project completion

July 7, 20251 min read

Customer Communication & Aftercare

Distribute care and cleaning instructions specific to installed products

July 7, 20251 min read