Customer Communication and Engagement Automations Birthday and special occasion greetings with offers
Customer Communication and Engagement Automations Creation and updating of FAQs based on customer inquiries
Customer Communication and Engagement Automations Customer satisfaction surveys post-visit or post-event
Customer Communication and Engagement Automations Pre-event and post-event email and SMS notifications
Customer Communication and Engagement Automations Sending automated news and updates to community members
Customer Communication and Engagement Automations Targeted marketing communications based on user interests
Customer Communication and Engagement Automations Automated handling of complaints or feedback escalation
Customer Communication and Engagement Automations Personalized offers and product recommendations via email/SMS