Customer Communication and Relationship

Customer Communication and Relationship

Responding to FAQs and common queries via chatbot

July 7, 20251 min read

Customer Communication and Relationship

Upsell and cross-sell ancillary services (insurance, hotel, car rental)

July 7, 20251 min read

Customer Communication and Relationship

Automated customer segmentation for marketing campaigns

July 7, 20251 min read

Customer Communication and Relationship

Automated dispute and complaint ticket creation

July 7, 20251 min read

Customer Communication and Relationship

Automated follow-up on booking inquiries

July 7, 20251 min read

Customer Communication and Relationship

Birthday and anniversary personalized greetings

July 7, 20251 min read

Customer Communication and Relationship

Customer satisfaction surveys post-travel

July 7, 20251 min read

Customer Communication and Relationship

Instant feedback capture after support interactions

July 7, 20251 min read

Customer Communication and Relationship

Loyalty program tracking and automated rewards notifications

July 7, 20251 min read

Customer Communication and Relationship

Pre-trip reminders and travel document checklist

July 7, 20251 min read