Customer Communication and Support Automation Smart call routing based on query type or language preference
Customer Communication and Support Automation Scheduled reminders and confirmations for appointments or service calls
Customer Communication and Support Automation Multi-channel customer feedback collection after interactions
Customer Communication and Support Automation Integration of customer support tickets with task management tools
Customer Communication and Support Automation Broadcast of new offers or service updates to subscribers
Customer Communication and Support Automation Automated handling of missed calls (callback scheduling)
Customer Communication and Support Automation Automated answering of common customer queries via SMS, WhatsApp, or email