Customer Communication and Support Automation SMS/email notifications for important tax deadlines and updates
Customer Communication and Support Automation Real-time update notifications for support case progress
Customer Communication and Support Automation Intelligent routing of support tickets based on category and urgency
Customer Communication and Support Automation Feedback collection and sentiment analysis from taxpayers
Customer Communication and Support Automation Document upload and verification workflow for customers
Customer Communication and Support Automation Appointment scheduling and reminders for in-person visits
Customer Communication and Support Automation Send follow-up satisfaction surveys post-purchase or service
Customer Communication and Support Automation Route service requests to the relevant department or technician
Customer Communication and Support Automation Respond automatically to common FAQ requests through chat or email