Customer & Communication Management

Customer & Communication Management

Integration of customer requests into service queues

July 7, 20251 min read

Customer & Communication Management

Integration with CRM for unified view of customer history

July 7, 20251 min read

Customer & Communication Management

Proactive notification of clients for upcoming scheduled maintenance

July 7, 20251 min read

Customer & Communication Management

Survey delivery post-project for customer satisfaction feedback

July 7, 20251 min read

Customer & Communication Management

Automated notifications to clients on maintenance progress

July 7, 20251 min read

Customer & Communication Management

Automated reminders for signing off on completed tasks

July 7, 20251 min read

Customer & Communication Management

Automatic generation and sending of service reports to clients

July 7, 20251 min read

Customer & Communication Management

Consolidated communication logs for each customer

July 7, 20251 min read

Customer & Communication Management

Customer profile updates based on recent interactions

July 7, 20251 min read

Customer & Communication Management

AI-powered triaging and assignment of client inquiries

July 7, 20251 min read

Customer & Communication Management

Two-way SMS/email communication with customers and drivers

admiJuly 6, 20251 min read

Customer & Communication Management

Scheduled promotional messages to corporate clients and end-customers

admiJuly 6, 20251 min read