Customer Communication & Relationship Management Integration of CRM updates with field staff mobile notifications
Customer Communication & Relationship Management Follow-up reminders for warranty or scheduled maintenance
Customer Communication & Relationship Management Escalation workflows for urgent or unresolved client issues
Customer Communication & Relationship Management Client onboarding workflows with automated document collection
Customer Communication & Relationship Management Centralized collection and automatic categorization of incoming service requests
Customer Communication & Relationship Management Birthday/anniversary communications for corporate clients
Customer Communication & Relationship Management Automated response and ticket creation for new client enquiries
Customer Communication & Relationship Management Automated reporting of customer feedback to management
Customer Communication & Relationship Management Automated renewal notifications for expiring contracts
Customer Communication & Relationship Management Automated customer satisfaction surveys post-job completion