Customer Experience & Communication Automation Integration of communication history into customer profiles
Customer Experience & Communication Automation Notification of relevant promotions or new vehicle arrivals based on customer profile
Customer Experience & Communication Automation Scheduled service reminders based on vehicle purchase/last service date
Customer Experience & Communication Automation Automatic survey dispatch post-purchase or service visit
Customer Experience & Communication Automation Escalation of unsatisfied feedback directly to management
Customer Experience & Communication Automation Feedback collection and analysis for continuous improvement
Customer Experience & Communication Automation Instant response chatbot for common inquiries and FAQs
Customer Experience & Communication Automation Automated appointment booking confirmations and reminders
Customer Experience & Communication Automation Scheduled dissemination of safety information to customers
Customer Experience & Communication Automation