Customer Relationship and Booking Management Waitlist and queue management with automated customer updates
Customer Relationship and Booking Management Centralized guest database with segmentation and automated updates
Customer Relationship and Booking Management Customer feedback collection and automated survey follow-up
Customer Relationship and Booking Management Integration of online booking portals with the restaurant calendar
Customer Relationship and Booking Management Automated reservation confirmations and reminders via email/SMS
Customer Relationship and Booking Management Automated response to inquiries via website chat or messaging apps