Customer Relationship and Post-Sales Service Integration of customer communication across channels (email, SMS, WhatsApp)
Customer Relationship and Post-Sales Service VIP customer loyalty program management and notifications
Customer Relationship and Post-Sales Service Automated post-sale thank you and onboarding communication
Customer Relationship and Post-Sales Service Automated scheduling of regular maintenance appointments
Customer Relationship and Post-Sales Service Cross-sell service and accessory promotions based on purchase history
Customer Relationship and Post-Sales Service Customer satisfaction survey triggers after vehicle handover
Customer Relationship and Post-Sales Service Feedback collection and escalation workflow for poor ratings
Customer Relationship and Post-Sales Service