Customer Relationship and Service Automation Gathering and analyzing common support queries for FAQ improvement
Customer Relationship and Service Automation Timely notification of delivery or installation dates to customers
Customer Relationship and Service Automation Automated escalation of support tickets based on keywords/urgency
Customer Relationship and Service Automation Centralized customer communication logging from multiple channels
Customer Relationship and Service Automation Customer satisfaction survey dispatch and response collation
Customer Relationship and Service Automation Automated customer onboarding emails and setup instructions
Customer Relationship and Service Automation