Customer Relationship & Service Automation Follow-up emails after deliveries (feedback, cross-sell, upsell)
Customer Relationship & Service Automation Customer onboarding with automated document request and processing
Customer Relationship & Service Automation Automated responses to common customer inquiries (price lists, product info)
Customer Relationship & Service Automation Birthday/anniversary messages and loyalty rewards triggers
Customer Relationship & Service Automation Smart routing of support tickets based on product type or urgency
Customer Relationship & Service Automation Triggering loyalty program actions and special offers on qualifying purchases