Customer Service & Communication

Customer Service & Communication

Customer feedback gathering and categorization

July 7, 20251 min read

Customer Service & Communication

Customer portal access automation for status tracking

July 7, 20251 min read

Customer Service & Communication

Generation and tracking of online reviews requests

July 7, 20251 min read

Customer Service & Communication

Immediate notification of complaints to managers

July 7, 20251 min read

Customer Service & Communication

Pre-written FAQ and support responses dispatched automatically

July 7, 20251 min read

Customer Service & Communication

Setting up recurring reminders for annual/semi-annual check-ins

July 7, 20251 min read

Customer Service & Communication

Auto-update customers on job status (technician en route, job completed, etc.)

July 7, 20251 min read

Customer Service & Communication

Automated follow-up sequences for unresolved issues

July 7, 20251 min read

Customer Service & Communication

Automated satisfaction surveys post-service

July 7, 20251 min read

Customer Service & Communication

Centralized ticketing for customer complaints and issues

July 7, 20251 min read

Customer Service & Communication

Automated response to common customer inquiries

July 7, 20251 min read

Customer Service & Communication

Automated update alerts for price changes or promotions

July 7, 20251 min read

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