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Regular status updates to customers for ongoing requests
Customer Service & Support
Customer Service & Support
Customer Service & Support
Regular status updates to customers for ongoing requests
Customer Service & Support
Scheduling of follow-up calls or site visits
Customer Service & Support
SLA tracking and alerting
Customer Service & Support
Assignment of support tickets by topic or priority
Customer Service & Support
Automated closure and customer confirmation on ticket resolution
Customer Service & Support
Automatic ticket creation from emails and calls
Customer Service & Support
Customer feedback survey distribution post-service
Customer Service & Support
Escalation of high-priority or overdue tickets
Customer Service & Support
Routing support requests to appropriate agents
Customer Service & Support
SLA breach alerts to management
Customer Service & Support
Automated satisfaction survey sending
Customer Service & Support
Automated ticket creation from emails/forms
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Industries
Education
Corporate
Professional Services
Agriculture
Recreation
Arts
Food & Beverage
Social Services
Government
Wholesale
Healthcare
Retail
Non-profit
Religious
Lead gen
Ecommerce
Use cases
FAQ
Contact
Get Started