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Assigning tickets to relevant support staff
Customer Service & Support
Customer Service & Support
Customer Service & Support
Assigning tickets to relevant support staff
Customer Service & Support
Auto-routing complaints to the quality assurance team
Customer Service & Support
Auto-replies with estimated response times
Customer Service & Support
Automated status updates for support queries
Customer Service & Support
Automated ticket creation from customer emails
Customer Service & Support
Customer satisfaction survey sending after order delivery
Customer Service & Support
Document/template sending upon request
Customer Service & Support
Escalation of unresolved customer tickets
Customer Service & Support
Feedback collection and reporting
Customer Service & Support
Notification of warranty expiration to customers
Customer Service & Support
Service contract renewal reminders
Customer Service & Support
Ticket assignment to specific agents based on category
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Industries
Education
Corporate
Professional Services
Agriculture
Recreation
Arts
Food & Beverage
Social Services
Government
Wholesale
Healthcare
Retail
Non-profit
Religious
Lead gen
Ecommerce
Use cases
FAQ
Contact
Get Started
Customer Service & Support