Customer Support and Communication Automation Satisfaction survey distribution and analytics automation
Customer Support and Communication Automation Proactive notifications for delays, route changes, or emergencies
Customer Support and Communication Automation Integration with social media channels for instant communication
Customer Support and Communication Automation CRM integration for tracking customer feedback and complaints
Customer Support and Communication Automation Automated escalation of unresolved issues to human agents
Customer Support and Communication Automation Auto-generated thank you and loyalty messages to frequent riders
Customer Support and Communication Automation 24/7 chatbot for common ride queries and issue resolution
Customer Support and Communication Automation