Customer Support & Communication Automation

Customer Support & Communication Automation

Automated SMS/email alerts for exchange rate changes

admiJuly 6, 20251 min read

Customer Support & Communication Automation

FAQ bot to address common queries across channels

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Complaint and dispute workflow automation

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Automated support ticket creation from emails or chat

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Follow-up automation for unresolved cases

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Scheduled reminders for document renewals or KYC updates

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Proactive status update notifications for exchanges

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Preconfigured escalation workflows for support

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Notification sequences for payment receipt and disbursement

admiJuly 6, 20251 min read

Customer Support & Communication Automation

Instant feedback/request surveys post-service

admiJuly 6, 20251 min read