Customer Support & Post-Sale Operations

Customer Support & Post-Sale Operations

Ticket routing and prioritization for support requests

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Warranty claim initiation and updates

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Refund processing alerts

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Return and complaint handling workflow

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Instructional video or manual delivery on purchase

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Post-support feedback surveys

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Automated maintenance scheduling reminders for purchased bikes

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Escalation workflow for unresolved customer issues

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Automated FAQ bot for common questions

admiJuly 7, 20251 min read

Customer Support & Post-Sale Operations

Automated knowledge base updates from resolved tickets

admiJuly 7, 20251 min read