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Automated status updates to customers
Customer Support & Service
Customer Support & Service
Customer Support & Service
Automated status updates to customers
Customer Support & Service
Automated ticket creation from email/phone/web
Customer Support & Service
Automatic warranty claim initiation
Customer Support & Service
Escalation of unresolved tickets
Customer Support & Service
Trigger escalation for unresolved tickets over a set time
Customer Support & Service
Send automated acknowledgments and status updates to customers
Customer Support & Service
Track and log all customer service communications centrally
Customer Support & Service
Periodic reminder for follow-ups on open customer issues
Customer Support & Service
Schedule satisfaction survey dispatches post support case closure
Customer Support & Service
Automated ticket creation from incoming emails/SMS
Customer Support & Service
Gather and summarize customer feedback after issue resolution
Customer Support & Service
Assign tickets to support staff based on category/urgency
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Industries
Education
Corporate
Professional Services
Agriculture
Recreation
Arts
Food & Beverage
Social Services
Government
Wholesale
Healthcare
Retail
Non-profit
Religious
Lead gen
Ecommerce
Use cases
FAQ
Contact
Get Started
Customer Support & Service